Recent Posts

It May Not Look Like Much, But The Clean-Up May Be Way Over Your Head

8/11/2022 (Permalink)

Water Damage in the storage room of a Commercial Building Water Damage in the storage room of a Commercial Building

A mop and common household cleaning products may not be enough for black water intrusions. SERVPRO of Farmington and Farmington Hills technicians are trained to safely clean and restore your customer's home, utilizing the following procedures: 

-Identify the Source/Type of Water

-Measure Temperature and Humidity for Drying Analysis

-Survey the Extent of Damage and Inspect the Premises

-Perform Emergency Water Extraction

-Move and Block Furniture

-Provide Floor Service

-Inspect Carpet pad/Carpet and Provide Service

-Apply Necessary Treatments (Disinfectants/Deodorization) 

-Utilize Drying Equipment and Monitor Drying 

-Dispose of Debris 

Emergency Mitigation means that under normal circumstances, SERVPRO technicians are on-site within four hours to begin drying and decontaminating your customer's home and restorable contents. 

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO technicians remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your customer's home and restorable belongings. 

We make it "Like it never even happened." 

What to do About Mold in Your Attic

8/11/2022 (Permalink)

Before and after a mold clean up in a Lake Orion attic Before and after a mold clean-up in a Lake Orion attic

Any home or business attic can fall victim to mold if a source of water is present. All it takes is a small water leak or excess humidity for mold to form in your home or business attic. During Michigan’s rainy season leaky roofs are very common, however, the important thing is to not let them go unaddressed. Mold can spread throughout your property in as little as 48 hours, so it is imperative that you frequently check your attic for signs of moisture or a leak in your roof. Mold can produce allergies and irritants to not only humans but pets as well, so if you suspect an issue, have an odor, or see visible growth call SERVPRO of Farmington and Farmington Hills to inspect your attic.

The mold remediation process we use is quick and efficient to make sure we stop the spreading as soon as we can. Here is a breakdown of the steps we use during mold remediation:

  1. Connect with the home or business owner and their insurance company
  2. Inspection and mold damage assessment of the structure and belongings
  3. Mold Containment (to prevent spreading to unaffected areas)
  4. Air Filtration & HEPA Vacuuming
  5. Removal of mold and mold-infested materials
  6. Spraying area with Antimicrobial (which is safe for humans and animals)
  7. Cleaning the contents in the space

If you believe you have a mold issue, call the trained technicians of SERVPRO of Farmington and Farmington Hills at (248) 427-1500

Why Your Business Should Have an Emergency Readiness Profile

8/11/2022 (Permalink)

SERVPRO logo with emergency readiness graphic Emergency Ready Profile

An ERP (Emergency Readiness Plan) is a method of planning for emergencies long before they occur. It’s a carefully devised, well-rehearsed strategy that guides you and your employees to take decisive action during a catastrophe. This well-oiled machine will give any employee in the building the necessary tools to effectively handle an emergency. 

DETERMINE PROTECTIVE ACTIONS


In addition to emergency phone numbers, shut-off areas, and preventative procedures it is necessary to create an ERP that protects anyone in the building. The Department of Homeland Security refers to this as “Protective Actions for Life Safety,” including:

  • Fire Drills -- Rehearsals for action during a fire.
  • Sheltering -- Sheltering staff during a natural disaster.
  • Sheltering in Place -- Sheltering staff during a man-made emergency.
  • Lockdown -- Eluding an active shooter

SERVPRO of Farmington and Farmington Hills and the SERVPRO Ready Plan information will give you the security of emergency preparedness. The information can be downloaded into the Ready Plan app to instantly share with SERVPRO so that the damage can be intercepted. We’ll make it “Like it never even happened.” 

Using an Infrared Camera to Detect Water Damage

8/10/2022 (Permalink)

Thermal Image of a shower ceiling showing moisture Thermal camera image of a shower ceiling and wall

Finding water damage can sometimes be challenging. Water often travels the path of least resistance, which means water coming in from a roof leak might enter your ceiling and travel to the lowest point often pooling or leaking down into a light fixture in the middle of the room.

Using an infrared camera to identify the source of the water damage can help SERVPRO of Farmington and Farmington Hills restore your home. Thermal imaging can detect damp spots on floors, ceilings, and walls. Using the Infrared camera has helped us determine hidden water damage in a ceiling. The rainbow-colored images can help our technicians spot moisture in the Our technicians use the IR camera to detect the moisture before physical damage or mold is evident. Using moisture meters along with the IR camera can confirm the presence of water.

If you have experienced water damage due to a pipe leak or other water damage to your home, call SERVPRO of Farmington and Farmington Hills at (248) 608-2667

How to Deal With Damage After Heavy Rain Storms

7/20/2022 (Permalink)

Damage to a ceiling Collapsed ceiling from heavy rain

With heavy, wind-driven rains over several days, water leaked into a bedroom ceiling in Farmington. SERVPRO of Farmington and Farmington Hills was called to clean up the damage. Our crew minimized the damage by putting a tarp over the leak on the roof. Contents needed to be moved out and cleaned from the room, and technicians could remove the affected insulation and drywall and dry out the ceiling. 

Damage to Your Roof?

Often leaks are due to defective or failing flashing or caulk, but it is possible that you may have actual damage to your roof. A fallen tree limb or shingles that have blown off from the wind can also be sources of the leak. 

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need a company with storm damage experience and expertise. SERVPRO of Rochester can respond immediately to storm and flooding conditions.

To GET HELP call SERVPRO (248) 608-2667

A Water Damage Can Be Devastating - Who Should You Call?

7/20/2022 (Permalink)

We are always Here to Help!

SERVPRO of Farmington & Farmington Hills is available 24/7.  We are a 24-hour emergency service company. When you have water damage, whether it is on a holiday or in the middle of the night, we have Professional Technicians that are ready to help you clean up the mess. 

Our IICRC Certified Technicians will walk you through your loss, helping you understand the claims process and how to help you dry out your water damage. Then we can begin services to remove the water and affected contents.  We will then use air movers and dehumidifiers to remove the remaining water.  Finally, we will clean and sanitize restorable items and structures that were damaged by the water.

If you need help, call SERVPRO of Farmington & Farmington Hills (248) 427-1500

Fire Clean Up in a Garage

7/18/2022 (Permalink)

The fire above was started after a waterproofing contractor used an aerosol can to the foundation wall in the furnace room The fire above was started after a waterproofing contractor used an aerosol can to the foundation wall in the furnace room

Aerosol cans of house cleaners, spray paints and other chemicals are filled with butane or propane as a propellant. If that can is heated up it can explode with deadly force. SERVPRO responds to Fire Damage Cleanup in West Bloomfield after a Water Proofing Contractor used an Aerosol Spray to the foundation wall in the Furnace Room. Fortunately, no one was injured and SERVPRO Technicians were able to Restore and Repair their Condominium. 

Dangers associated with Water Heaters

According to Phoenix Society for Burn Survivors “vapors from the liquid, when mixed with the right combination of air, that ignite and burn. These vapors are (1) heavier-than-air and will stay low to the ground, (2) are invisible, (3) can migrate significant distances (10, 20, 30 or more feet), and (4) ignite and a flashback from a wide variety of ignition sources (pilot lights, open flames, sparks, etc.). Because many water heaters are floor-mounted, with their constantly burning pilot lights behind the cover plate, the pilot light serves as a ready ignition source for the low-to-the-ground vapors”

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differ greatly and require a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today - SERVPRO of Farmington & Farmington Hills 

(248) 427-1500

Flooded Crawlspace? Read This!

7/15/2022 (Permalink)

SERVPRO graphic with technicians Our technicians are Here to Help

Water in your crawl space can cause damage to your home 

Excessive moisture in a crawl space can cause your foundation supports to warp and lose their structural integrity. Excessive moisture can promote the growth of mold and mildew. Standing water can attract pests and small animals. 

What to do when you have water in your crawl space:

  • Have a professional inspect your crawl space for foundation cracks and broken pipes.
  • Dry out the crawl space by removing the excess water and moisture. 
  • Clean up the crawl space by removing debris and wet insulation.

When to Call A Professional

Water mitigation is not a challenging task, but it is hard physical labor. You might want to consider the following:

A crawl space that is between 4 feet and 5 feet high is considered tall. Even such a tall crawlspace is very difficult to move around in. Many crawl spaces are lower than this.

Tight access point of entry makes it difficult to work in the crawl space. There may be only one small door that allows access to the crawl space, and can sometimes be in an inconvenient area, such as a bedroom closet or kitchen pantry floor.

Warning: Rodents can often get into the crawl space.  Their droppings can contain harmful bacteria.

Have Water Damage?
Call SERVPRO of Farmington and Farmington Hills – (248) 427-1500

Water Damage Plus Hoarding? - We Can Help!

7/12/2022 (Permalink)

Basement filled with contents from floor to ceiling exposed to water Water damage in a hoarded basement

This Farmington Hills, MI home experienced flooding in their basement with contaminated water, however, this was not your typical flood. The homeowners happened to be hoarders and their basement was filled to the ceiling - there was barely any space to walk and most areas were not accessible. 

Before going into the process of mitigating this loss, let's talk a little bit about what hoarding is. 

Hoarding is the persistent difficulty discarding or parting with possessions, regardless of their actual value. The behavior usually has deleterious effects—emotional, physical, social, financial, and even legal—for a hoarder and family members.

For those who hoard, the quantity of their collected items sets them apart from other people. Commonly hoarded items may be newspapers, magazines, paper and plastic bags, cardboard boxes, photographs, household supplies, food, and clothing.

In a situation like this our SERVPRO of Farmington and Farmington Hills technicians had to begin by throwing away all the contaminated items due to the quality of the water. It was not until everything was 'trashed out' that we were actually able to mitigate the damage to the structure. 

To learn more about hoarding visit: https://adaa.org/understanding-anxiety/obsessive-compulsive-disorder-ocd/hoarding-basics

Commercial Janitorial Cleaning

7/11/2022 (Permalink)

Image of the outside of the 40,000 square foot building our crew cleans nightly Our SERVPRO of Farmington and Farmington Hills Janitorial Crew keeps this 40,000 square foot building sparkling clean

SERVPRO of Farmington & Farmington Hills awarded another Janitorial Cleaning Contract!

After a neighboring Apartment building caught on fire, SERVPRO was called in to clean the 40,000 square foot building.  The entire Medical building had a soot covering the walls, ceilings, and contents. 

The commercial building owner and property manager were so impressed with SERVPRO's emergency response time, professionalism, and quality of work, they decided to use SERVPRO for their daily cleaning needs.  The Medical professional building services clients Monday thru Saturday, SERVPRO was able to accomodate by cleaning after hours.

Here are a few testimonials from the 

"Within a week, we noticed a change in appearance"

"We are getting great responses to the cleaning"

"folks definitely notice the change, the elevator floor has not been that clean in years, they are not as anxious today, WHEW!"