Recent Posts

Secondary Effects From a Water Damage

7/22/2019 (Permalink)

Secondary damage to artwork from moisture in the air

Failure to react quickly to a water damage in your home or business can lead to secondary damage. Secondary damage is damage that is caused from the moisture in the air.  Primary damage is the result of direct contact with the initial water loss. Some examples of Primary damage would be walls and floors.

Homeowner comes home to 2” of standing water in his finished basement.  His sump pump failed to work.  Unknown to the homeowner, the water covered the basement floor for several days. As a result, many items were damaged from the moisture in the air. The photo shows the moisture damage to the prints that were hanging on the wall due to high humidity.

Working with a restoration service that understands water damage clean up is the best way to prevent secondary damage. 

If your home is flooded or damaged because of a failure to the Sump Pump, Call SERVPRO (248) 427-1500

National Pet Fire Safety Day 2019

7/15/2019 (Permalink)

National Pet Fire Safety Day 2019

It's estimated that 500,000 pets are injured in household fires each year. National Pet Fire Safety day was created in order to help bring awareness to pet owners and offer preventative measures that can be taken. After all, most of us consider our pets to be family! An important part of being a responsible pet owner includes pet-proofing your home, alerting rescuers of pets in the home with a window sticker, and developing a pet-friendly escape route.

Here are a few tips for pet owners on fire safety from the American Kennel Club:

  1. Extinguish Open Flames
  2. Pet-proof your Home
  3. Secure young pets
  4. Keep pets near entrances
  5. Practice escape routes with pets often
  6. Use monitored smoke detectors
  7. Put a sticker on your window
  8. Keep your information updated

It May Not Look Like Much, but the Clean-Up Can Be Way Over Your Head

6/27/2019 (Permalink)

Water Damage in the storage room of a Commercial Building

A mop and common household cleaning products may not be enough for black water intrusions. SERVPRO of Farmington & Farmington Hills technicians are trained to safely clean and restore your customers home, utilizing the following procedures: 

-Identify the Source/Type of Water

-Measure Temperature and Humidity for Drying Analysis

-Survey the Extent of Damage and Inspect the Premises

-Perform Emergency Water Extraction

-Move and Block Furniture

-Provide Floor Service

-Inspect Carpet pad/Carpet and Provide Service

-Apply Necessary Treatments (Disinfectants/Deodorization) 

-Utilize Drying Equipment and Monitor Drying 

-Dispose of Debris 

Emergency Mitigation means that under normal circumstances, SERVPRO technicians are on-site within four hours to begin drying and decontaminating your customers home and restorable contents. 

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO technicians remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your customers home and restorable belongings. 

We make it "Like it never even happened." 

How Do Thermal Cameras Help Us with Your Water Damage?

6/25/2019 (Permalink)

Thermal image camera captures a photo of a wet kitchen ceiling after a pipe break in the bathroom in Livonia.

Our SERVPRO of Farmington and Farmington Hills technicians are specially trained in Water Restoration and given a certification by the IICRC (Institute of Inspection Cleaning and Restoration Cleaning) to ensure the best quality of work for our customers. To go one step further, our technicians have been trained to use Thermal Cameras to detect moisture and temperature discrepancies in your home or business. IR (Infrared) Thermal Camera technology is a powerful tool for discovering the source of a leak, they are able to determine if there is lingering moisture behind a wall before or after a dry-out and even to able to combat potential mold growth.

So How Do IR Cameras Work?

When water evaporates, it cools surface temperature. Infrared cameras identify temperature differences to locate potential water damage. Infrared technology visually displays qualitative thermal differences often caused by water damage. In short, IR cameras do not directly detect moisture, they detect temperature, and water is extremely sensitive to these fluctuations.

If you have or had a water damage and are concerned about moisture, call our SERVPRO technicians at (248) 427-1500!

Saving Memories

6/20/2019 (Permalink)

Portion of the photos we were able to save for a customer

In the event of a water damage, are your irreplaceable memories and sentimental items safe? 

When calling SERVPRO of Farmington and Farmington Hills in the event of a water damage, many of our customers don't think about the boxes of photos they have somewhere in the basement, or their wedding album, sitting on the shelf... It is our job to help you when those things become compromised. 

We go above and beyond to try and save absolutely everything with sentimental value, especially photos. When packing out your wet items, we place photo albums, loose pictures, and photos in picture frames into boxes that are to be immediately processed upon arrival to our warehouse. Our contents department then begins carefully separating every photo and laying them out to dry in a drying chamber. We understand how important sentimental family photos are, so we treat them as if they were ours.

TIP: Keep loose photos and photo albums in sealed plastic containers to prevent any damage in the event of a water loss. 

Is My Sump Pump Working?

6/12/2019 (Permalink)

Sump pump in Finished Basement fails during Winter Storm

Tips to Avoid Water Damage

No power: If the power goes out during a storm, your sump pump won’t be able to drain the water

Wrong size: If your sump pump is too small a sump pump for your home’s size can mean too big a job for it to handle. On the flip side, running too large a sump pump can shorten its lifespan.

Old age: Just like any appliance, the years can reduce the efficiency and working order of your sump pump. The average lifespan of a sump pump is roughly 10 years. If yours is creeping up in age, consider replacing it with a more current model.

Clogged pipe: Debris can enter your discharge pipe and create a backup. With nowhere for the water to flow, your sump pump will come to a stop.

Lack of maintenance: Your home and the appliances that make it run require regular maintenance. Clean your sump pump three to four times a year to avoid blockages in your discharge line, vents, and floats.

Switch issues: When the sump pump shifts in the basin, the float that administers the switch can cause it to become jammed.

Product or installation problem: In addition to product defects, which are out of your control, improper installation can also cause sump pump failure.

Sump pump fails and causes water damage while you are out of town

A Homeowner in Livonia came home from vacation he discovered that his finished basement had 2”- 3” of standing water covering the entire basement. SERVPRO was called out to a home in to clean up the water damage.  Upon inspection, Technicians noticed mold on the walls, floor, and contents, which lead them to believe that the water damage had occurred a while ago.  

Unfortunately, the homeowner did not have insurance coverage to clean up the mess the water left behind. SERVPRO worked with the homeowner to remove affected materials and dry out the basement.

 Call SERVPRO at (248) 427-1500

Accidents happen - Fire Damage Repair and Restoration

6/10/2019 (Permalink)

Homeowner in Livonia is in need of Professional Cleaning after Shop Vacuum spreads soot throughout the home.

SERVPRO of Farmington & Farmington Hills takes on the challenge of removing Soot from all Surfaces in a Livonia home.

The homeowner was using a shop vacuum to clean up the soot in the fireplace not realizing that the filter for the shop vacuum was not attached.  With the amount of soot spread throughout the home, she knew she would not be able to clean up the home on her own. She knew that Hiring a Professional soot damage restoration company that has experience is the best approach.

We use specialized equipment, chemicals and techniques to remove soot from ceilings, walls, and other surfaces. In areas of the home with severe damage, we use multiple techniques to restore the home.  Crews HEPA vacuum all surfaces to remove soot, dry sponges to wipe surfaces that could not be wet washed, and the carpeting was steam cleaned.   

Our Restore vs. Replace Mentality

We clean and restore your property using specialized equipment and cleaning techniques. Our “restore first” mentality reduces interruption and gets you back to your life.

If you need Fire Damage Repair and Restoration your call us at (248) 427-1500

How to Avoid a Kitchen Fire

6/6/2019 (Permalink)

Fire causes Soot and Smoke Damage to this Farmington Hills Apartment

SERVPRO of Farmington & Farmington Hills provides clean up services to an apartment complex near us.  After our Technicians assessed the damage, we were able to get a crew in immediately to pack out and clean the contents of the Apartment unit.  The tenant was able to move back into his unit within 2 weeks. 

According to the National Fire Protection Association, “fire departments responded to an average of 166,100 home fires that involved cooking equipment per year”

According to an article from The American Red Cross "10 Ways to Avoid a Kitchen Fire"

  1. Never leave cooking food unattended – stay in the kitchen when frying, grilling or broiling food. If you have to leave the kitchen, even for a second, turn off the stove.
  2. Check your food regularly while cooking and remain in the home while cooking.
  3. Use a timer so you’ll remember that the stove or oven is on.
  4. Don’t wear loose clothing or dangling sleeves while cooking.
  5. Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.
  6. Keep anything that can catch fire - pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove, oven or any other appliance in the kitchen that generates heat.
  7. Clean cooking surfaces on a regular basis to prevent grease buildup.
  8. Consider purchasing a fire extinguisher to keep in your kitchen. Contact your local fire department to take training on the proper use of extinguishers.]
  9. Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.
  10. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with doors closed. Use the test button to check it each month. Replace all batteries at least once a year.

Have Questions? Call Us Today – (248) 427-1500

If Insulation gets wet, is it still good?

6/6/2019 (Permalink)

After removing the drywall, SERVPRO of Farmington & Farmington Hills discovers wet insulation

There can be confusion about insulation that’s been soaked or damaged by flood waters. Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Insulation comes in a variety of materials and is installed in many ways. For instance, there is fiberglass, cellulose, foam board, cotton, and spray foam.  Each type of insulation must be treated differently after water damage.  Because each of these materials has different properties, they will react differently from each other when affected by a Water Damage.

There is also the risk of toxins in water-damaged insulation. Flood waters can carry potential toxins that remain in the insulation after the water recedes. Some types of insulation can retain moisture for a long time after the flood is gone.

Assessing and repairing water damage needs take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors can be unpleasant, it is important to your family’s health and safety that the insulation is handled by an expert.

We help homeowners analyze all of the issues concerning the repairs, salvage, disposal, insurance, and restoration installed. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing the damage and drying out the structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools and experience. SERVPRO has many resources to restore your home or business.

To GET HELP call SERVPRO (248) 427-1500

Carpet Cleaning for Auto Repair Showroom

6/5/2019 (Permalink)

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Preventative Maintenance

Carpets act as a filter, preventative Maintenance trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Showcase Premier Cleaning: The most thorough cleaning method in the industry is the method used to clean the carpet in this local auto repair showroom.

Need Carpet or Upholstery Cleaning? Call (248) 427-1500