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Another Great Review For SERVPRO of Farmington and Farmington Hills

3/4/2021 (Permalink)

The hardworking SERVPRO of Farmington and Farmington Hills crew in PPE The hardworking SERVPRO of Farmington and Farmington Hills crew suited up in PPE and ready to go!

We love hearing from our customers - this thoughtful review details how hardworking and awesome our crew is!

“We had a sewage backup in our basement that caused the whole basement to have to be emptied, deep cleaned, sanitized, remediated for mold, the drywall to be removed, and the full tile bathroom to be removed. They came in within a day of us filing our insurance claim and helped us understand that they COULD start the remediation right away, bit it was Saturday and premium rates. So, right away we knew that they were not just there to make a buck, but that they were trying to help us through an awful situation.

The whole team from our initial contact with Colt, through to James, William, Alex and their whole remediation/cleaning, demolition team; to Jeanne were amazing. They were all efficient, punctual, professional, and kind.

Jeanne helped me so much in going through the things that were damaged. She “got” how hard the loss of some of the things were for me and didn’t back away when I melted down crying because of the loss of some things that I thought were irreparable. She helped me know what to do to take care of some of the things we could do ourselves; told me honestly when something needed to be gotten rid of; and encouraged me all the way along. She was a GOD SEND in helping me through that part.

James and his whole team were amazing. They arrived when they said they would; they were kind, professional, gracious, and efficient; they knew their business; and they answered every question and concern we had. They worked SO very hard to put our basement back to a basic, sanitized space where we can now begin rebuilding. My only regret is that I don’t know the names of the entire team to be able to tell them all thank you and WELL DONE! They made this difficult time for us easier because we knew we didn’t have to worry about them”

-Rachael R.

Farmington Hills, MI

When Fire Destroys Your Home

2/23/2021 (Permalink)

Servpro Fire Technicians cleaning damage in a home in Grosse Pointe Michigan After Fire Destroys a home in Grosse Pointe, crews clean up the mess

After Fire Destroys a home in Grosse Pointe, crews clean up the mess


SERVPRO of Farmington & Farmington Hills responds to a home in Grosse Pointe after a dryer catches on fire in a finished basement.  The fire was so intense, it destroyed the entire home.  Crews tarped the roof and back side of the house to prevent further damage, installed temporary lighting and then began the process of restoration.

Who can you trust to provide dependable services and information? Trust SERVPRO of Farmington & Farmington Hills to help you make it "Like it never even happened."

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Our technicians respond quickly, providing a full line of cleaning and mitigation services to help ensure faster recovery. We utilize technology designed specifically to provide you and your insurance company with quick. dependable information necessary to make more informed decisions faster, saving both time and money. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today (248) 427-1500

How to Handle a Roof Leak

1/4/2021 (Permalink)

Roof leak with damage to the ceiling in living room A roof leak caused damage to the drywall ceiling in Waterford, Michigan

During the rainy season in Michigan two of the worst words a home or business owner can hear are ‘roof leak.’ With spring fast approaching there a few tips we would like to share with you about identifying the source area in the beginning, all the way to the leak potentially becoming an emergency.

First things first, here are a few of the many places water typically comes through your roof:

  1. Worn, broken, or missing shingles
  2. Where nails have worked loose
  3. Corroded or poorly sealed roof flashing around vents, skylights, or chimneys
  4. Along the intersections of roof planes

Along with being a major inconvenience, a roof leak can cause serious problems for businesses and homeowners. They can ruin insulation, become a home for black mold to spread, damage interior ceilings and walls, rot the wooden framing, and above all – ruin your belongings.

Here are a few things to check up on that will cause your roof to leak:

  1. The age of your roof
  2. Brick chimneys
  3. Flashing
  4. Missing shingles
  5. Vent Boot/Pipe flashing
  6. Holes
  7. Complex roof architecture
  8. Clogged gutters
  9. Skylights
  10. Shiners/missing nail

A roof leak during a storm can become a major emergency, especially in a rainy Michigan spring. However, after the storm is a whole other ballgame and that is where we, SERVPRO of Farmington & Farmington Hills, come in. If water has affected the structure or contents of your home due to a leaky roof, we can work with you and your insurance company to clean up the mess as well assess and potentially restore your home as quickly as possible.

Call us at (248) 427-1500!

The Esporta Wash System

11/30/2020 (Permalink)

The Esporta washing machine in the SERVPRO of Farmington and Farmington Hills Warehouse Esporta IS4000 Wash Machine System

The Esporta Wash System Capabilities

SERVPRO of Farmington and Farmington Hills has a leading edge soft contents washing machine known as the Esporta. The Esporta is capable of bringing mold, fire, or water damaged contents back to life! Our primary goal with this machine is to restore your contents rather than replace them. Oftentimes, what has been damaged in a fire or water loss cannot be replaced and that's why this machine is so great!

What can be cleaned:

  • Purses
  • Shoes
  • Clothes
  • Stuffed Animals
  • Linens
  • Bedding
  • Pillows
  • Leathers
  • Furs
  • Hats
  • & More!

The Process:

After our SERVPRO of Farmington and Farmington Hills technicians are called out to a job, whether it be commercial or residential,  a contents specialist will evaluate all the soft goods and determine what can be restored. Then, it will be packed up and brought back to our warehouse to undergo the cleaning process. In the final steps, the items will be boxed up and returned good as new! 

Secondary Effects From a Water Damage

7/22/2020 (Permalink)

Crinkled artwork in a picture frame from water damage Secondary damage to artwork from moisture in the air

Failure to react quickly to a water damage in your home or business can lead to secondary damage. Secondary damage is damage that is caused by the moisture in the air.  Primary damage is the result of direct contact with the initial water loss. Some examples of Primary damage would be walls and floors.

Homeowner comes home to 2” of standing water in his finished basement.  His sump pump failed to work.  Unknown to the homeowner, the water covered the basement floor for several days. As a result, many items were damaged from the moisture in the air. The photo shows the moisture damage to the prints that were hanging on the wall due to high humidity.

Working with a restoration service that understands water damage clean up is the best way to prevent secondary damage. 

If your home is flooded or damaged because of a failure to the Sump Pump, Call SERVPRO (248) 427-1500

Advanced Drying Equipment

7/15/2020 (Permalink)

Here at SERVPRO of Farmington & Farmington Hills we use many different types of drying equipment and techniques to dry out your home or business in the event of a water damage. Our technicians are able to assess and understand how to mitigate a number of flooring, wall types, and other surfaces to make sure that you are receiving the most efficient and effective service during a stressful situation. We use industry-specific fans and air movers, alongside the newest technology called the HP Plus Floor Drying Package, which is a floor mat drying system.

The HP Plus Floor Drying Package is used to dry hidden areas of moisture in and under flooring including wood flooring, marble, tile, subfloor, etc. The system's panels can also be used to dry plaster walls and other dense materials. So, before you worry about a custom floor in your home or business or think that any of the flooring or walls can’t be dried, let our SERVPRO of Farmington & Farmington Hills technicians assess your situation and see if the floor mat drying system can help you.

Call us at (248) 427-1500!

Faster to Any Size Disaster

7/14/2020 (Permalink)

Contents in basement sitting in a puddle of water Water damage in a basement after heavy rains in Salem, MI

Residential Restoration and Cleaning Services

SERVPRO of Farmington & Farmington Hills is a trusted leader in the restoration industry. We have the training, equipment, and expertise to handle all of your restoration and cleaning needs. As a locally owned and operated business, we can provide 24-hour emergency service and are dedicated to responding immediately to commercial or residential needs.

Have Questions? Call Us Today – (248) 427-1500

Residential Services

Whether you need emergency flood restoration or just need your upholstery cleaned, SERVPRO has over 1,650 Franchises ready to respond faster to any size disaster. SERVPRO of Farmington & Farmington Hills has advanced equipment and highly trained technicians to make it “Like it never even happened.” We can help you with the following residential services:

Emergency Do's and Don'ts

7/10/2020 (Permalink)

Water Damage to basement with wet carpet and miscellaneous contents Storm caused major damages to finished basement in Northville

As Michigan is currently in a rainy season, here are some emergency water damage tips to help assist you in taking proper action until our SERVPRO of Farmington & Farmington Hills technicians arrive.

Emergency Water Damage Tips:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the home or building if you have safe access to the power distribution panel.
  • Remove as much excess water as possible by mopping.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting or flooring.
  • Move any artwork, computers, documents, and other items with sentimental value to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards.
  • Don’t use your household vacuum cleaner to remove water, this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

If you experience a water damage call SERVPRO of Farmington & Farmington Hills at (248) 427-1500

Don't Wait - Check the Date!

7/8/2020 (Permalink)

Boarded up window in a home with substantial fire damage Substantial fire damage to a home in Farmington Hills

Fire damage can be extremely devastating to your home or business, how prepared are you? 

SERVPRO of Farmington and Farmington Hills is here to make sure that you have the information you need to prevent a fire and to help you during the aftermath of a fire. Our SERVPRO technicians are highly qualified and certified in Fire & Water Restoration. Our crews work around the clock to come to the rescue and return your home or business back to pre-fire condition. Not only can we clean the structure, but we can also remove stubborn odor and soot from upholstery and carpeting.


Different types of fires require different types of extinguishers. For example, a grease fire and an electrical fire require the use of different extinguishing agents to effectively and safely put the fire out.

The National Fire Protection Association (NFPA) has used the slogan, "Don't Wait - Check the Date! - Replace Smoke Alarms Every 10 Years" in one of their past campaigns and we're here to make sure it stays at the top of your mind! The NFPA strives to educate the public about the basic and necessary elements for fire prevention. The public has many misconceptions about smoke alarms, including how to check the date, when to replace them, and how many you should have in your home. Check out the NFPA's website for Smoke Alarm Tips!

NFPA Smoke Alarm Tips 

We would like you to be as knowledgeable as possible on fire safety, so here are a few tips:

  1. Always watch your cooking - do not leave anything on the stove or in the oven unattended.
  2. Test Smoke Alarms - Test your alarms once a month and replace batteries as needed.
  3. Be careful when using candles - Keep candles far away from flammable substances and surfaces.
  4. Have a fire escape plan - make an escape plan and practice it frequently.
  5. Smoke outside - If you are a smoker, have a deep ashtray and remember to NEVER smoke in bed.

Emergency Services Needed in Your Building?

7/7/2020 (Permalink)

SERVPRO employees in PPE cleaning surfaces in an office building SERVPRO employees disinfecting surfaces in an office building wearing PPE.

SERVPRO of Farmington & Farmington Hills understands the urgency of the situation and has the experience to help. There’s never a convenient time for flooding or water damage to strike your business. Commercial water restoration presents unique challenges. Every hour spent cleaning up is an hour of lost revenue and productivity. Our IICRC Certified Technicians were dispatched immediately to clean up the damage to get this office up and running again.

Our Technicians were able to dry out the foyer and several offices quickly to avoid additional damages to the building structure. All surfaces were sanitized using an anti-microbial botanical product that is safe for even the most sensitive environments.

24 Hour Emergency Service

Faster to Any Size Disaster

A Trusted Leader in the Restoration Industry with over 1,700 Franchises

When your business is damaged from a Water Damage, we will be there fast with the help you need.

Call Us Today – (248) 427-1500