Recent Posts

Do you Have a Stubborn odor that Cannot be Removed?

2/21/2020 (Permalink)

Graphic of a car with the words "Deodorize with Ozone Odor Removal, Car, Home, Office, Locker room" Whether it’s a smoky smell in a vehicle, or a locker room full of stinky equipment, we’ve got odor solutions for any size job.

The science of identifying and eliminating odors can be tricky, but as pros in deodorization, we're able to take care of it.

SERVPRO of Farmington and Farmington Hills can help identify and remove the odor. We have several odor removal products to help remove offensive odors. One technique used for stubborn odors is an Ozone generator to destroy stubborn odors, such as tobacco, soot, animal, and mildew odors. Many deodorizers simply mask odors, but an Ozone generator can remove the odor. 

How does an Ozone generator work?

Ozone reacts to the odors through an oxidation process to change the molecular structure. 

Are there dangers when using an Ozone generator?

The area being treated by an Ozone generator must be free from humans, pets, and plants.  The treated space must then be circulated with fresh air before people and pets can go in.

An Ozone generator can be a safe and effective tool to remove stubborn odors. Our technicians are highly trained with years of experience, call SERVPRO of Farmington and Farmington Hills at (248) 427-1500 to safely eliminate odors from your home or business.

National Battery Day 2020

2/18/2020 (Permalink)

Back of a green SERVPRO truck with a "faster" license plate According to the US Fire Administration, smoke detectors should be tested at least once a month and batteries should be replaced at least once a year.

National battery day is observed every year on February 18th and it's a great way to remind homeowners as well as business owners to practice safe battery practices.

Batteries die, and other parts of the smoke detector can wear out over time. Testing them regularly and replacing batteries is one way to help ensure your family stays safe should there be a fire in your home.

Battery recycling is another important practice that consumers can participate in to help protect the environment and prevent fires. According to HOBI.com- a company dedicated to secure sustainable solutions, by recycling batteries, you can reduce the number of hazardous materials being put into the landfill which helps conserve our natural resources.

SERVPRO of Farmington and Farmington Hills is dedicated to enhancing sustainability practices alongside our community in an effort to reduce environmental harm. Here is a link Oakland County residents can visit to find out how to dispose of or recycle batteries: http://rrrasoc.org/about-us/event-schedule/#HHW

#NationalBatteryDay

Winter Threats to Your Farmington Hills, Michigan Home

1/2/2020 (Permalink)

Large ice chunks overflowing outside of a window Extensive water damage from frozen pipes to a home in Farmington Hills, Michigan.

The sudden drops in temperature that occur during the winter months in the Metro Detroit area can present many hazards and potential concerns for your property. 

While many of the homeowners throughout Michigan are familiar with the damage freezing temperatures can do, situations continue to occur every year such as frozen water pipes bursting. SERVPRO of Farmington and Farmington Hills is professionally trained and certified to clean up the water damages where the plumbing or structural integrity has become compromised by the harsh winter conditions. 

Of the multiple negative effects freezing temperatures could have on your Farmington Hills residence, the primary concern is frozen pipes. Many scenarios could allow for your indoor plumbing or outdoor service line leading to the main water supply line for the street to become adversely affected by the elements and steep drops in temperature. Understanding how this situation could occur can help you remain mindful of the possibility throughout the colder months. 

Poorly insulated pipes are a common culprit to this situation, our SERVPRO professionals discover during their initial inspection of a water-damaged property. Once water within a pipe freezes, the flow gets blocked to the fixtures and ceases to flow. The trapped water dammed by the freezing builds pressure until the pipe bursts as a result. Once this occurs, it can often be a high volume of water released into the wall cavities of your home, into your basement or crawlspace, or wherever plumbing could have gotten installed. The rapid spreading of pressurized water can be devastating.

When our SERVPRO team of professionals arrives on the scene, we can utilize leak detection and moisture detection equipment to determine where our mitigation work should begin to repair the damaged pipe and remove affected drywall and other construction materials too saturated to preserve. A plumber may be needed to fix the pipe system damage.

Frozen pipes continue to be a severe concern for the Metro Detroit area homeowners throughout the winter months. Poor insulation or exposed pipes remain susceptible to these falling temperatures, and if you have a line break, you can count on our SERVPRO of Farmington and Farmington Hills' rapid response team to help clean up the mess and dry out the damage. Give us a call anytime that you need us at (248) 427-1500.

The Esporta Wash System

11/25/2019 (Permalink)

Esporta IS4000 Wash Machine System Esporta IS4000 Wash Machine System

The Esporta Wash System Capabilities

SERVPRO of Farmington and Farmington Hills has a leading edge soft contents washing machine known as the Esporta. The Esporta is capable of bringing mold, fire, or water damaged contents back to life! Our primary goal with this machine is to restore your contents rather than replace them. Often times, what has been damaged in a fire or water loss cannot be replaced and that's why this machine is so great!

What can be cleaned:

  • Purses
  • Shoes
  • Clothes
  • Stuffed Animals
  • Linens
  • Bedding
  • Pillows
  • Leathers
  • Furs
  • Hats
  • & More!

The Process:

After our SERVPRO of Farmington and Farmington Hills technicians are called out to a job, whether it be commercial or residential,  a contents specialist will evaluate all the soft goods and determine what can be restored. Then, it will be packed up and brought back to our warehouse to undergo the cleaning process. In the final steps, the items will be boxed up and returned good as news! 

Secondary Effects From a Water Damage

7/22/2019 (Permalink)

Secondary damage to artwork from moisture in the air

Failure to react quickly to a water damage in your home or business can lead to secondary damage. Secondary damage is damage that is caused from the moisture in the air.  Primary damage is the result of direct contact with the initial water loss. Some examples of Primary damage would be walls and floors.

Homeowner comes home to 2” of standing water in his finished basement.  His sump pump failed to work.  Unknown to the homeowner, the water covered the basement floor for several days. As a result, many items were damaged from the moisture in the air. The photo shows the moisture damage to the prints that were hanging on the wall due to high humidity.

Working with a restoration service that understands water damage clean up is the best way to prevent secondary damage. 

If your home is flooded or damaged because of a failure to the Sump Pump, Call SERVPRO (248) 427-1500

National Pet Fire Safety Day 2019

7/15/2019 (Permalink)

National Pet Fire Safety Day 2019

It's estimated that 500,000 pets are injured in household fires each year. National Pet Fire Safety day was created in order to help bring awareness to pet owners and offer preventative measures that can be taken. After all, most of us consider our pets to be family! An important part of being a responsible pet owner includes pet-proofing your home, alerting rescuers of pets in the home with a window sticker, and developing a pet-friendly escape route.

Here are a few tips for pet owners on fire safety from the American Kennel Club:

  1. Extinguish Open Flames
  2. Pet-proof your Home
  3. Secure young pets
  4. Keep pets near entrances
  5. Practice escape routes with pets often
  6. Use monitored smoke detectors
  7. Put a sticker on your window
  8. Keep your information updated

It May Not Look Like Much, but the Clean-Up Can Be Way Over Your Head

6/27/2019 (Permalink)

Water Damage in the storage room of a Commercial Building

A mop and common household cleaning products may not be enough for black water intrusions. SERVPRO of Farmington & Farmington Hills technicians are trained to safely clean and restore your customers home, utilizing the following procedures: 

-Identify the Source/Type of Water

-Measure Temperature and Humidity for Drying Analysis

-Survey the Extent of Damage and Inspect the Premises

-Perform Emergency Water Extraction

-Move and Block Furniture

-Provide Floor Service

-Inspect Carpet pad/Carpet and Provide Service

-Apply Necessary Treatments (Disinfectants/Deodorization) 

-Utilize Drying Equipment and Monitor Drying 

-Dispose of Debris 

Emergency Mitigation means that under normal circumstances, SERVPRO technicians are on-site within four hours to begin drying and decontaminating your customers home and restorable contents. 

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO technicians remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your customers home and restorable belongings. 

We make it "Like it never even happened." 

How Do Thermal Cameras Help Us with Your Water Damage?

6/25/2019 (Permalink)

Thermal image camera captures a photo of a wet kitchen ceiling after a pipe break in the bathroom in Livonia.

Our SERVPRO of Farmington and Farmington Hills technicians are specially trained in Water Restoration and given a certification by the IICRC (Institute of Inspection Cleaning and Restoration Cleaning) to ensure the best quality of work for our customers. To go one step further, our technicians have been trained to use Thermal Cameras to detect moisture and temperature discrepancies in your home or business. IR (Infrared) Thermal Camera technology is a powerful tool for discovering the source of a leak, they are able to determine if there is lingering moisture behind a wall before or after a dry-out and even to able to combat potential mold growth.

So How Do IR Cameras Work?

When water evaporates, it cools surface temperature. Infrared cameras identify temperature differences to locate potential water damage. Infrared technology visually displays qualitative thermal differences often caused by water damage. In short, IR cameras do not directly detect moisture, they detect temperature, and water is extremely sensitive to these fluctuations.

If you have or had a water damage and are concerned about moisture, call our SERVPRO technicians at (248) 427-1500!

Saving Memories

6/20/2019 (Permalink)

Portion of the photos we were able to save for a customer

In the event of a water damage, are your irreplaceable memories and sentimental items safe? 

When calling SERVPRO of Farmington and Farmington Hills in the event of a water damage, many of our customers don't think about the boxes of photos they have somewhere in the basement, or their wedding album, sitting on the shelf... It is our job to help you when those things become compromised. 

We go above and beyond to try and save absolutely everything with sentimental value, especially photos. When packing out your wet items, we place photo albums, loose pictures, and photos in picture frames into boxes that are to be immediately processed upon arrival to our warehouse. Our contents department then begins carefully separating every photo and laying them out to dry in a drying chamber. We understand how important sentimental family photos are, so we treat them as if they were ours.

TIP: Keep loose photos and photo albums in sealed plastic containers to prevent any damage in the event of a water loss. 

Is My Sump Pump Working?

6/12/2019 (Permalink)

Sump pump in Finished Basement fails during Winter Storm

Tips to Avoid Water Damage

No power: If the power goes out during a storm, your sump pump won’t be able to drain the water

Wrong size: If your sump pump is too small a sump pump for your home’s size can mean too big a job for it to handle. On the flip side, running too large a sump pump can shorten its lifespan.

Old age: Just like any appliance, the years can reduce the efficiency and working order of your sump pump. The average lifespan of a sump pump is roughly 10 years. If yours is creeping up in age, consider replacing it with a more current model.

Clogged pipe: Debris can enter your discharge pipe and create a backup. With nowhere for the water to flow, your sump pump will come to a stop.

Lack of maintenance: Your home and the appliances that make it run require regular maintenance. Clean your sump pump three to four times a year to avoid blockages in your discharge line, vents, and floats.

Switch issues: When the sump pump shifts in the basin, the float that administers the switch can cause it to become jammed.

Product or installation problem: In addition to product defects, which are out of your control, improper installation can also cause sump pump failure.

Sump pump fails and causes water damage while you are out of town

A Homeowner in Livonia came home from vacation he discovered that his finished basement had 2”- 3” of standing water covering the entire basement. SERVPRO was called out to a home in to clean up the water damage.  Upon inspection, Technicians noticed mold on the walls, floor, and contents, which lead them to believe that the water damage had occurred a while ago.  

Unfortunately, the homeowner did not have insurance coverage to clean up the mess the water left behind. SERVPRO worked with the homeowner to remove affected materials and dry out the basement.

 Call SERVPRO at (248) 427-1500