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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Saving Memories

6/23/2020 (Permalink)

Photos laid out on table to start drying process A portion of the photos we were able to save for a customer

In the event of a water damage, are your irreplaceable memories and sentimental items safe? 

When calling SERVPRO of Farmington and Farmington Hills in the event of a water damage, many of our customers don't think about the boxes of photos they have somewhere in the basement, or their wedding album, sitting on the shelf... It is our job to help you when those things become compromised. 

We go above and beyond to try and save absolutely everything with sentimental value, especially photos. When packing out your wet items, we place photo albums, loose pictures, and photos in picture frames into boxes that are to be immediately processed upon arrival to our warehouse. Our contents department then begins carefully separating every photo and laying them out to dry in a drying chamber. We understand how important sentimental family photos are, so we treat them as if they were ours.

TIP: Keep loose photos and photo albums in sealed plastic containers to prevent any damage in the event of a water loss. 

If Insulation gets wet, is it still good?

6/18/2020 (Permalink)

Wet insulation After removing the drywall, SERVPRO of Farmington & Farmington Hills discovers wet insulation

There can be confusion about insulation that’s been soaked or damaged by floodwaters. Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Insulation comes in a variety of materials and is installed in many ways. For instance, there is fiberglass, cellulose, foam board, cotton, and spray foam.  Each type of insulation must be treated differently after water damage.  Because each of these materials has different properties, they will react differently from each other when affected by a Water Damage.

There is also the risk of toxins in water-damaged insulation. Floodwaters can carry potential toxins that remain in the insulation after the water recedes. Some types of insulation can retain moisture for a long time after the flood is gone.

Assessing and repairing water damage needs to take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors can be unpleasant, it is important to your family’s health and safety that the insulation is handled by an expert.

We help homeowners analyze all of the issues concerning the repairs, salvage, disposal, insurance, and restoration installed. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing the damage and drying out the structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools, and experience. SERVPRO has many resources to restore your home or business.

To GET HELP call SERVPRO (248) 427-1500

How to Avoid a Kitchen Fire

6/16/2020 (Permalink)

Melted blinds and heavy soot in a kitchen Fire causes Soot and Smoke Damage to this Farmington Hills Apartment

SERVPRO of Farmington & Farmington Hills provides clean up services to an apartment complex near us.  After our Technicians assessed the damage, we were able to get a crew in immediately to pack out and clean the contents of the Apartment unit.  The tenant was able to move back into his unit within 2 weeks. 

According to the National Fire Protection Association, “fire departments responded to an average of 166,100 home fires that involved cooking equipment per year”

According to an article from The American Red Cross "10 Ways to Avoid a Kitchen Fire"

  1. Never leave cooking food unattended – stay in the kitchen when frying, grilling, or broiling food. If you have to leave the kitchen, even for a second, turn off the stove.
  2. Check your food regularly while cooking and remain in the home while cooking.
  3. Use a timer so you’ll remember that the stove or oven is on.
  4. Don’t wear loose clothing or dangling sleeves while cooking.
  5. Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.
  6. Keep anything that can catch fire - pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove, oven or any other appliance in the kitchen that generates heat.
  7. Clean cooking surfaces on a regular basis to prevent grease buildup.
  8. Consider purchasing a fire extinguisher to keep in your kitchen. Contact your local fire department to take training on the proper use of extinguishers.]
  9. Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.
  10. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with doors closed. Use the test button to check it each month. Replace all batteries at least once a year.

Have Questions? Call Us Today – (248) 427-1500

Commercial Kitchen Clean in Ferndale, MI

6/15/2020 (Permalink)

Janitorial Technician Cleaning Plastic Trays in a Commercial Kitchen Pictured above is one of our cleaning technicians doing a thorough cleaning of a commercial kitchen in a church in Ferndale.

A Ferndale church experienced a pipe break in the slab of the kitchen floor.  To make the necessary repair to the floor, plumbers had to remove the tile floor, break up the cement, repair the broken pipe, and lay new cement over the repair.  Because of the construction work performed, a cleaning needed to be done in the building. 

The technicians worked quickly and efficiently to clean up the areas with dust.  Technicians washed all ceilings, walls, floors, tables, chairs, dishes, and cooking utensils so the church could use the kitchen for their daily events.

Commercial kitchen deep cleaning can be broken down into a number of categories, SERVPRO of Farmington & Farmington Hills offer every service that you could need, including:

  • Structural cleaning
  • Cooking equipment cleaning
  • Extraction cleaning

When construction is done in a commercial building, detailed cleaning is often needed to remove the dust entirely. 

Call us today at 248-427-1500 to schedule a post-construction clean for your home or business!

Is My Sump Pump Working?

6/12/2020 (Permalink)

Sump Pump in a Basement Sump pump in Finished Basement fails during Winter Storm

Tips to Avoid Water Damage

No power: If the power goes out during a storm, your sump pump won’t be able to drain the water

Wrong size: If your sump pump is too small a sump pump for your home’s size can mean too big a job for it to handle. On the flip side, running too large a sump pump can shorten its lifespan.

Old age: Just like any appliance, the years can reduce the efficiency and working order of your sump pump. The average lifespan of a sump pump is roughly 10 years. If yours is creeping up in age, consider replacing it with a more current model.

Clogged pipe: Debris can enter your discharge pipe and create a backup. With nowhere for the water to flow, your sump pump will come to a stop.

Lack of maintenance: Your home and the appliances that make it run require regular maintenance. Clean your sump pump three to four times a year to avoid blockages in your discharge line, vents, and floats.

Switch issues: When the sump pump shifts in the basin, the float that administers the switch can cause it to become jammed.

Product or installation problem: In addition to product defects, which are out of your control, improper installation can also cause sump pump failure.

Sump pump fails and causes water damage while you are out of town.

A Homeowner in Livonia came home from vacation he discovered that his finished basement had 2”- 3” of standing water covering the entire basement. SERVPRO was called out to a home in to clean up the water damage.  Upon inspection, Technicians noticed mold on the walls, floor, and contents, which lead them to believe that the water damage had occurred a while ago.  

Unfortunately, the homeowner did not have insurance coverage to clean up the mess the water left behind. SERVPRO worked with the homeowner to remove affected materials and dry out the basement.

 Call SERVPRO at (248) 427-1500

Accidents Happen - Fire Damage Repair and Restoration

6/10/2020 (Permalink)

Soot on carpet in a house Homeowner in Livonia is in need of Professional Cleaning after Shop Vacuum spreads soot throughout the home.

SERVPRO of Farmington & Farmington Hills takes on the challenge of removing Soot from all Surfaces in a Livonia home.

The homeowner was using a shop vacuum to clean up the soot in the fireplace not realizing that the filter for the shop vacuum was not attached.  With the amount of soot spread throughout the home, she knew she would not be able to clean up the home on her own. She knew that Hiring a Professional soot damage restoration company that has experience is the best approach.

We use specialized equipment, chemicals and techniques to remove soot from ceilings, walls, and other surfaces. In areas of the home with severe damage, we use multiple techniques to restore the home.  Crews HEPA vacuum all surfaces to remove soot, dry sponges to wipe surfaces that could not be wet washed, and the carpeting was steam cleaned.   

Our Restore vs. Replace Mentality

We clean and restore your property using specialized equipment and cleaning techniques. Our “restore first” mentality reduces interruption and gets you back to your life.

If you need Fire Damage Repair and Restoration your call us at (248) 427-1500

What to do When a Tree Falls on Your Home

6/9/2020 (Permalink)

Tree that has fallen on a roof Pictured above is a tree that fell on a home in Livonia, MI after a severe storm

Trees can cause a great deal of damage to roofs, walls, and windows.  Before a storm hits, it is a good idea to remove dead, diseased tree limbs. 

A recent storm caused a large tree to fall on a Livonia home causing damage to the structure and furniture in a bedroom.  Fortunately, no one was injured.  The damage was severe enough to cause the roof to leak.  After the storm, a tree removal company was able to remove the tree limbs from the roof, and then SERVPRO was able to provide emergency tarping of the roof to prevent further damage until repairs could be made. Once the structure was safe, SERVPRO of Farmington & Farmington Hills was able to go into the bedroom and inventory, pack out, clean the furniture, and other items. 

As a trusted leader in the restoration industry, SERVPRO of Farmington & Farmington Hills has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. We are faster to any disaster and will make it "Like it never even happened." 

Call SERVPRO (248) 427-1500

Ready to Rebuild After Storm Damage

6/5/2020 (Permalink)

Fallen ceiling on basement carpet and stairs Basement is destroyed from a broken pipe during a winter storm

Michigan can have some pretty crazy weather! No matter if it’s a summer storm or a winter storm, they can cause damage to many homes in the Metro Detroit Area.  SERVPRO Technicians were called out to a water damage only to find the entire home had water damage and was frozen.  The furnace failed, causing the pipes to freeze and break. Most of the ceilings, walls, and flooring needed to be completely removed after the water damage. The Homeowners are now ready to rebuild after the storm, they are in the process of adding drywall, flooring, cabinets, and fixtures.

When your business is damaged from a Water Damage, we will be there fast with the help you need.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today – (248) 427-1500

How to Properly Remove Soot

6/3/2020 (Permalink)

Technician cleaning heavy soot in a home with a chem sponge Technicians removing soot off the ceiling with a dry sponge in a home after a fire

Whether you operate a single facility or hundreds of commercial properties nationwide, fire damage requires prompt action to reduce losses and costly downtime. Who can you trust to provide dependable services and information? 

Soot Removal. Our technicians are highly trained and certified in smoke and soot removal. Pictured is our Fire Damage Supervisor using a special sponge designed to pull smoke and soot off surfaces. This is the dry cleaning portion of removal. Next, depending on the surface (paint/wood/fabric type) we would wet clean the surface using SERVPRO grade chemicals. For the rest of the space odor removal and air purification systems would be put in place. 

Our technicians respond quickly, providing a full line of cleaning and mitigation services to help ensure a faster recovery. We utilize technology designed specifically to provide you and your insurance company with quick. dependable information necessary to make more informed decisions faster, saving both time and money. 

We make your fire damage "Like it never even happened." 

SERVPRO cleans up after an aerosol can starts fire in West Bloomfield

5/28/2020 (Permalink)

soot damage in a furnace room with contents The fire above was started after a waterproofing contractor used an aerosol can to the foundation wall in the furnace room

Aerosol cans of house cleaners, spray paints and other chemicals are filled with butane or propane as a propellant. If that can is heated up it can explode with deadly force. SERVPRO responds to Fire Damage Cleanup in West Bloomfield after a Water Proofing Contractor used an Aerosol Spray to the foundation wall in the Furnace Room. Fortunately, no one was injured and SERVPRO Technicians were able to Restore and Repair their Condominium. 

Dangers associated with Water Heaters

According to Phoenix Society for Burn Survivors “vapors from the liquid, when mixed with the right combination of air, that ignite and burn. These vapors are (1) heavier-than-air and will stay low to the ground, (2) are invisible, (3) can migrate significant distances (10, 20, 30 or more feet), and (4) ignite and a flashback from a wide variety of ignition sources (pilot lights, open flames, sparks, etc.). Because many water heaters are floor-mounted, with their constantly burning pilot lights behind the cover plate, the pilot light serves as a ready ignition source for the low-to-the-ground vapors”

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differ greatly and require a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today - SERVPRO of Farmington & Farmington Hills 

(248) 427-1500

Biohazard Cleanup

5/27/2020 (Permalink)

before and after blood cleanup on drivers seat and passengers seat Before and after the clean up of blood in a car that was involved in an accident

Recognized as a leading fire and water cleanup restoration provider by hundreds of insurance companies nationwide, SERVPRO of Farmington and Farmington Hills offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO of Farmington and Farmington Hills technicians are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and offices. 

SERVPRO of Farmington and Farmington Hills can help with: 

-Blood Borne Pathogens 

-Methamphetamine Labs

-Crime Scene Residues 



-Sewage Backups

-Black Water Intrusions

-Mold Mitigation and Remediation 

Sewage backup in Livonia, MI

5/26/2020 (Permalink)

Sewage backup on the floor of a medical office Sewage back up in a medical office in Livonia, MI

A sewage back up should be considered an emergency because the water is unsanitary and may contain harmful bacteria and viruses.

SERVPRO of Farmington & Farmington Hills was called out by a Property Manager to clean up after a sewage back up in Livonia. A medical office was getting ready to open on a Monday morning and found water and sewage saturating the carpet and utility room. The property manager had a plumber came out and unclogged the drain and then our technicians extracted the water.

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is unsanitary and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Ceiling Collapses After Heavy Rains

5/26/2020 (Permalink)

Collapsed ceiling showing insulation underneath Damage to bedroom when a ceiling collapsed in a Farmington Hills home

With heavy, wind-driven rains over several days, water leaked into a bedroom ceiling in Farmington.  SERVPRO of Farmington & Farmington Hills was called out to clean up the damage. Our crew was able to minimize the damage by putting a tarp over the leak on the roof. Contents needed to be moved out and cleaned from the room and then technicians were able to remove the affected insulation and drywall and dry out the ceiling. 

Damage to Your Roof?

Often leaks are due to defective or failing flashing or caulk, but it is possible that you may have actual damage to your roof. A fallen tree limb or shingles that have blown off from the wind can also be sources of the leak. 

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Farmington & Farmington Hills can respond immediately to storm and flooding conditions.

To GET HELP call SERVPRO (248) 427-1500

Mold in the Workplace

5/21/2020 (Permalink)

Air scrubber in an office Air scrubber placed in an office in Southfield, MI

Mold infestation in the workplace is not uncommon. There is always mold present in buildings. Certain levels of mold are considered acceptable. But when there are massive quantities of mold or certain species, it should be addressed in order to keep employees and customers safe. 

If a pipe leak or break is not repaired, the water can cause mold growth within your building.  Sometimes the presence of mold is unknown, possibly within a wall or in duct work. A professional company will be able to properly remediate and clean your building. If the mold is not remediated properly, the mold can return causing a larger problem which highlights the importance of using a certified and experienced company. SERVPRO of Farmington & Farmington Hills will assess the situation, remediate, and repair the affected areas so the occupants can return to work safely.

Have a Mold Problem? Call Us Today – (248) 427-1500

Everyday is Earth Day at SERVPRO!

4/22/2020 (Permalink)

Earth Day Graphic With SERVPRO logo- Everyday is Earth Day This year, we celebrate the 50th anniversary of Earth Day!

SERVPRO of Farmington and Farmington Hills takes great pride in providing effective and environmentally safe cleaning products for use in your home or business to ensure that when disaster strikes, you won’t have to worry about the safety and health of your family, pets, or employees. SERVPRO® Industries, Inc. is a member of the EPA’s Design for Environment (EPA/DFE) initiative. As a member company, SERVPRO® can access the listing known formally as CleanGredients. The EPA/DFE has established a set of criteria for formulating environmentally friendly cleaning products.

Here are a few examples of some Green Cleaning Products we use:

  • #249 Window Green Clean
  • #250 All Surface Green Clean
  • #251 Carpet and Upholstery Green Clean

These products have a pH neutral formula that contains no solvents, dyes, or fragrances, making them an environmentally friendly alternative to traditional household cleaners. They are considered safe, non-toxic, phosphate-free, and rapidly bio-degradable.

We know how important it is to feel comfortable and safe in your home or business when disaster strikes, and with our environmentally safe products, we hope to take that stress off you.

To learn more or if you are seeking services, call our technicians today at (248) 427-1500!

Keep Your Business Clean and Sanitized!

4/22/2020 (Permalink)

Servpro Technician Disinfecting Large Warehouse We're here to help you disinfect!

Safe and healthy work environment

Keeping a clean workspace can help with the spread of germs and harmful bacteria. A professional cleaning company can clean and disinfect the areas that are often overlooked.

Growing your business

If you or your employees are having to clean the workspace, that is less time they have do their jobs.  A professional cleaning company can come in either during or after business hours, so you can focus on the growth of your business.

Professional Image

Whether you have customers, guests, or just your own employees in your workspace, having a cluttered and or dirty building can affect the way others perceive you. A professional cleaning company can improve your professional image and clean atmosphere.

High Standard of Cleaning

Create a relationship with a cleaning company that has the experience to get the job done. At SERVPRO of Farmington & Farmington Hills, we pride ourselves on reliable, quality work.

Our team can perform maintenance cleaning such as emptying trash, cleaning bathrooms, dusting, mopping floors, and vacuuming. SERVPRO of Farmington & Farmington can also perform additional services such as deep cleaning and specialty cleaning, disinfecting, and sanitizing services. 

Call to schedule your consultation with SERVPRO of Farmington & Farmington Hills at (248) 427-1500

We are Cleaning Experts

3/18/2020 (Permalink)

Here to Help Germs SERVPRO is Here to Help during this time of need

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Farmington and Farmington Hills, 248-427-1500




Do you Have a Stubborn odor that Cannot be Removed?

2/21/2020 (Permalink)

Graphic of a car with the words "Deodorize with Ozone Odor Removal, Car, Home, Office, Locker room" Whether it’s a smoky smell in a vehicle, or a locker room full of stinky equipment, we’ve got odor solutions for any size job.

The science of identifying and eliminating odors can be tricky, but as pros in deodorization, we're able to take care of it.

SERVPRO of Farmington and Farmington Hills can help identify and remove the odor. We have several odor removal products to help remove offensive odors. One technique used for stubborn odors is an Ozone generator to destroy stubborn odors, such as tobacco, soot, animal, and mildew odors. Many deodorizers simply mask odors, but an Ozone generator can remove the odor. 

How does an Ozone generator work?

Ozone reacts to the odors through an oxidation process to change the molecular structure. 

Are there dangers when using an Ozone generator?

The area being treated by an Ozone generator must be free from humans, pets, and plants.  The treated space must then be circulated with fresh air before people and pets can go in.

An Ozone generator can be a safe and effective tool to remove stubborn odors. Our technicians are highly trained with years of experience, call SERVPRO of Farmington and Farmington Hills at (248) 427-1500 to safely eliminate odors from your home or business.

National Battery Day 2020

2/18/2020 (Permalink)

Back of a green SERVPRO truck with a "faster" license plate According to the US Fire Administration, smoke detectors should be tested at least once a month and batteries should be replaced at least once a year.

National battery day is observed every year on February 18th and it's a great way to remind homeowners as well as business owners to practice safe battery practices.

Batteries die, and other parts of the smoke detector can wear out over time. Testing them regularly and replacing batteries is one way to help ensure your family stays safe should there be a fire in your home.

Battery recycling is another important practice that consumers can participate in to help protect the environment and prevent fires. According to HOBI.com- a company dedicated to secure sustainable solutions, by recycling batteries, you can reduce the number of hazardous materials being put into the landfill which helps conserve our natural resources.

SERVPRO of Farmington and Farmington Hills is dedicated to enhancing sustainability practices alongside our community in an effort to reduce environmental harm. Here is a link Oakland County residents can visit to find out how to dispose of or recycle batteries: http://rrrasoc.org/about-us/event-schedule/#HHW


Winter Threats to Your Farmington Hills, Michigan Home

1/2/2020 (Permalink)

Large ice chunks overflowing outside of a window Extensive water damage from frozen pipes to a home in Farmington Hills, Michigan.

The sudden drops in temperature that occur during the winter months in the Metro Detroit area can present many hazards and potential concerns for your property. 

While many of the homeowners throughout Michigan are familiar with the damage freezing temperatures can do, situations continue to occur every year such as frozen water pipes bursting. SERVPRO of Farmington and Farmington Hills is professionally trained and certified to clean up the water damages where the plumbing or structural integrity has become compromised by the harsh winter conditions. 

Of the multiple negative effects freezing temperatures could have on your Farmington Hills residence, the primary concern is frozen pipes. Many scenarios could allow for your indoor plumbing or outdoor service line leading to the main water supply line for the street to become adversely affected by the elements and steep drops in temperature. Understanding how this situation could occur can help you remain mindful of the possibility throughout the colder months. 

Poorly insulated pipes are a common culprit to this situation, our SERVPRO professionals discover during their initial inspection of a water-damaged property. Once water within a pipe freezes, the flow gets blocked to the fixtures and ceases to flow. The trapped water dammed by the freezing builds pressure until the pipe bursts as a result. Once this occurs, it can often be a high volume of water released into the wall cavities of your home, into your basement or crawlspace, or wherever plumbing could have gotten installed. The rapid spreading of pressurized water can be devastating.

When our SERVPRO team of professionals arrives on the scene, we can utilize leak detection and moisture detection equipment to determine where our mitigation work should begin to repair the damaged pipe and remove affected drywall and other construction materials too saturated to preserve. A plumber may be needed to fix the pipe system damage.

Frozen pipes continue to be a severe concern for the Metro Detroit area homeowners throughout the winter months. Poor insulation or exposed pipes remain susceptible to these falling temperatures, and if you have a line break, you can count on our SERVPRO of Farmington and Farmington Hills' rapid response team to help clean up the mess and dry out the damage. Give us a call anytime that you need us at (248) 427-1500.

The Esporta Wash System

11/25/2019 (Permalink)

Esporta IS4000 Wash Machine System Esporta IS4000 Wash Machine System

The Esporta Wash System Capabilities

SERVPRO of Farmington and Farmington Hills has a leading edge soft contents washing machine known as the Esporta. The Esporta is capable of bringing mold, fire, or water damaged contents back to life! Our primary goal with this machine is to restore your contents rather than replace them. Often times, what has been damaged in a fire or water loss cannot be replaced and that's why this machine is so great!

What can be cleaned:

  • Purses
  • Shoes
  • Clothes
  • Stuffed Animals
  • Linens
  • Bedding
  • Pillows
  • Leathers
  • Furs
  • Hats
  • & More!

The Process:

After our SERVPRO of Farmington and Farmington Hills technicians are called out to a job, whether it be commercial or residential,  a contents specialist will evaluate all the soft goods and determine what can be restored. Then, it will be packed up and brought back to our warehouse to undergo the cleaning process. In the final steps, the items will be boxed up and returned good as news! 

National Pet Fire Safety Day 2019

7/15/2019 (Permalink)

National Pet Fire Safety Day 2019

It's estimated that 500,000 pets are injured in household fires each year. National Pet Fire Safety day was created in order to help bring awareness to pet owners and offer preventative measures that can be taken. After all, most of us consider our pets to be family! An important part of being a responsible pet owner includes pet-proofing your home, alerting rescuers of pets in the home with a window sticker, and developing a pet-friendly escape route.

Here are a few tips for pet owners on fire safety from the American Kennel Club:

  1. Extinguish Open Flames
  2. Pet-proof your Home
  3. Secure young pets
  4. Keep pets near entrances
  5. Practice escape routes with pets often
  6. Use monitored smoke detectors
  7. Put a sticker on your window
  8. Keep your information updated

Carpet Cleaning for Auto Repair Showroom

6/5/2019 (Permalink)

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Preventative Maintenance

Carpets act as a filter, preventative Maintenance trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Showcase Premier Cleaning: The most thorough cleaning method in the industry is the method used to clean the carpet in this local auto repair showroom.

Need Carpet or Upholstery Cleaning? Call (248) 427-1500

Commercial Water Loss Causes

5/2/2019 (Permalink)

Warehouse Water Damage in Farmington Hills, MI Business

Besides a natural disaster or large-scale storm, there are other potential causes for a water damage at your business. It is true that commercial water damages are often the result of weather events such as heavy rains and storms, however, there are regular maintenance issues that could cause damage to company equipment, inventory, and other valuable assets. Our SERVPRO of Farmington and Farmington Hills technicians are highly trained and knowledgeable in all of the possible causes for a water loss to occur in your commercial property.

Other Causes of Water Damage in Your Business:

  • Sprinkler System Malfunction - Sprinkler systems are a must for businesses because it helps protect the building in fire emergencies, offering the first line of defense when smoke is detected. However, when the sprinkler system is outdated and showing signs of wear and tear, the sprinklers can malfunction and cause water damage to everything inside the building.
  • Burst pipes– There are many reasons why pipes can burst and cause water damage. One potential reason could be an extremely cold day that can freeze the water in the pipes. Since water expands as it freezes, this expansion can crack and break the pipes that the water needs to flow through.
  • Clogged sewer system– Another possible reason for a commercial water damage is toilets and sewer systems getting clogged. Toilets and sewer lines can get clogged very easily and when a sewer line is clogged, flooding can occur anytime someone flushes a toilet or pours water down a sink.
  • Leaking roof– When the roof is not regularly checked and maintained, it can suffer damage from exposure to changing weather. Even if you are just experiencing a rainstorm, when your roof has a leak, it can become detrimental and damage the inside of your building.

If you have a water damage in your commercial property, call SERVPRO of Farmington and Farmington Hills at (248) 427-1500.

How Does SERVPRO Handle Your Belongings?

4/24/2019 (Permalink)

SERVPRO of Farmington & Farmington Hills technicians packed out all of the belongings after a water loss.

In the event of a disaster in your home, whether it be water, fire, mold, or sewage, SERVPRO of Farmington & Farmington Hills will be there to take care of all your personal belongings alongside the home itself. When we come into your home to do mitigation, we may require something called a Pack-Out, meaning we assess and carefully pack up the contents of your home that do not need to be disposed of.

During a pack-out we will address if the contents of your home including furniture, need to be cleaned – meaning they were affected by the type of loss you had, stored only – meaning unaffected, or disposed of – meaning they are affected beyond repair.

During a pack-out we use an industry specific software to categorize and photo inventory your belongings, that way we can provide the list to you and your insurance company/adjuster to review. This is also to ensure that once your contents are brought to our climate-controlled facility, we can pull any items or boxes that you would like back sooner than others by way of the software showing us exactly where it’s at and what it’s labeled as.

We try to make the devastation of a disaster in your home easier on you by making sure the process of a pack-out is painless from start to finish.

Call our SERVPRO of Farmington & Farmington Hills technicians at (248) 427-1500

Aerosol Paint Explodes in Furnace Room

4/15/2019 (Permalink)

Damage to furnace room after aerosol paint can causes damage

SERVPRO OF Farmington & Farmington Hills helps a Farmington Hills resident clean up their home after an aerosol paint explodes in the Furnace Room.  Fortunately, only a minor injury resulted from the fire.  Our technicians have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and soot damage and can quickly restore your home to pre-fire condition.

Aerosol Paints are highly flammable.  Aerosol paints use propellants, such as propane and butane gases, that are highly flammable. If the can is punctured or damaged and comes into contact with high heat or flame, the gases can ignite and cause an explosion or a fire. Oil-based paints and stains often contain flammable components, such as methanol, ketone, and toluene.

Aerosol paint should be stored separately from other storage materials as well as from any fixtures that feature high temperatures or flames. Never store flammable aerosol cans in a basement or similar area that features hot water heaters, gas heaters, fireplaces, boilers or any other type of intense heat.

Flooding from Storms Cause damage to many homes

4/15/2019 (Permalink)

Wet belongings from the basement after a large storm hits the Metro Detroit.

If disaster strikes causing damage to your home, call the Professionals at SERVPRO® of Farmington & Farmington Hills to Help you clean up the mess. We are ready to help you make it "Like it never even happened."

Whatever the storm, we will be there to help. We are faster to any size disaster that you may experience when unpredictable weather damages the Metro Detroit area. As storm season approaches, we encourage you to take all the necessary precautions.

If you do happen to experience damage from a storm, our Experienced Team will be there to dry out and clean up your home or business. As a customer, you have the right to choose who helps you with your water damage clean up. We’re dedicated to responding immediately, which helps to minimize secondary damage.

Trust SERVPRO® of Farmington & Farmington Hills to help you clean up your disaster (248) 427-1500

Sewage Cleanup

3/26/2019 (Permalink)

Sewage clean up before and after photo of a residential bathroom in Birmingham

Have you ever been faced with a mess that you don’t want to or don’t know how to clean up? Our SERVPRO of Farmington & Farmington Hills technicians completely understand that and are ready to swoop in 24/7 – 365 to help tackle any disaster.

For example, maybe you have faced an unsanitary issue in the home of someone you know, whether it be someone elderly, family, friend, or neighbor, and you are unsure how to clean up or how to help them. SERVPRO of Farmington and Farmington Hills technicians have the proper equipment, tools, professionalism and processes to clean up and help whomever it is in the most efficient way possible - taking the worry off you.

We will work with you, the homeowner or tenant, as well as the insurance company to cover all the bases in cleaning the home. We use specially formulated chemicals, including disinfectants, floor cleaners, carpet cleaners and deodorizers to properly clean up an unsanitary situation. We are always prepared and take all the necessary precautions, including wearing protective gear, when faced with messes like these. Situations like these can be difficult but we are trained and ready to face them whenever you need us!

Call us today at (248) 427-1500 if you need help!

Spring Cleaning

3/22/2019 (Permalink)

Here is a before and after photo of a storage room in Livonia after our technicians cleaned up.

Spring is right around the corner here in Michigan and for most that means spring cleaning! Maybe you finally cleaned out the catch all closet and need it scrubbed down floor to ceiling? Or you hauled all that old unused furniture to the curb and the carpet underneath was disgusting? Well, the typical homeowner will probably cover the basics with dusting, mopping, vacuuming, throwing things away here and there, making the infamous ‘donate’ pile and wiping down surfaces and furniture. However, sometimes your spring-cleaning needs go a little deeper than that.

Our SERVPRO of Farmington & Farmington Hills technicians can do the dirty work for you no matter how bad the situation. Here are just a few ways we can help you:

  • We have specially formulated SERVPRO chemicals
  • We use green products safe for pets
  • HEPA vacuuming
  • Carpet Deodorization and cleaning
  • Ozone Machine for strong odors
  • Using reach poles to clean t
  • all ceilings
  • Washing walls/moldings/baseboard etc.
  • Floor cleaning
  • Trash out/de-cluttering services

Get a head start on your spring cleaning today and call us at (248) 427-1500

What to Do About Mold in Your Attic

3/22/2019 (Permalink)

Mold cleanup in an attic in Lake Orion Michigan

Any home or business attic can fall victim to mold if a source of water is present. All it takes is a small water leak or excess humidity for mold to form in your Rochester home or business attic. During Michigan’s rainy season leaky roofs are very common, however, the important thing is to not let them go unaddressed. Mold can spread throughout your property in as little as 48 hours, so it is imperative that you frequently check your attic for signs of moisture or a leak in your roof. Mold can produce allergies and irritants to not only humans but pets as well, so if you suspect an issue, have an odor, or see visible growth call SERVPRO of Farmington & Farmington Hills to inspect your attic.

The mold remediation process we use is quick and efficient to make sure we stop the spreading as soon as we can. Here is a breakdown of the steps we use during mold remediation:

  1. Connect with the home or business owner and their insurance company
  2. Inspection and mold damage assessment of the structure and belongings
  3. Mold Containment (to prevent spreading to unaffected areas)
  4. Air Filtration & HEPA Vacuuming
  5. Removal of mold and mold infested materials
  6. Spraying area with Antimicrobial (which is safe for humans and animals)
  7. Cleaning the contents in the space

If you believe you have a mold issue, call the trained technicians of SERVPRO of Farmington & Farmington Hills at (248) 427-1500

Flooded Basement?

3/21/2019 (Permalink)

Heavy rainfall in Metro Detroit causes this basement to flood. Carpet and furniture got wet and had to be dried.

As any Michigander knows, spring time means heavy rainfall for us. The April showers may bring May flowers and nice weather; however, it can also flood basements for a lot of homeowners. Most homeowners who have experienced or are prone to flooding in their basement may take some cautionary steps like waterproofing, gutter maintenance, proper landscaping, inspecting and repairing foundation cracks, sump pump maintenance, and even installing window well covers, however, heavy rainfall can cause your basement to flood despite all of it. 

Basements can flood at any time, but primarily after winter moving into spring, when we have a lot of rain combined with the ground thawing. Flooding can occur by seepage or flow through the walls or foundation floor, from surface water sources, or by a sanitary or storm sewer backup.

Most homeowner’s reaction when their basement floods is to panic and start trying to clean it up themselves, granted if it’s a tiny bit in a small area you may be able to, but typically the problem is too large for you to handle. That is where our water certified SERVPRO of Farmington & Farmington Hills technicians come in. We are a 24-hour Emergency Service that can effectively work with you and your insurance company to extract the water, dry out the structure, demo any damaged materials such as wet walls and flooring, as well as assess and potentially restore any contents you may have in your basement.

Call us at (248) 427-1500!

How to Handle a Roof Leak?

3/15/2019 (Permalink)

Roof leak caused damage to drywall ceiling in Waterford, Michigan

During the rainy season in Michigan two of the worst words a home or business owner can hear are ‘roof leak.’ With spring fast approaching there a few tips we would like to share with you about identifying the source area in the beginning, all the way to the leak potentially becoming an emergency.

First things first, here are a few of the many places water typically comes through your roof:

  1. Worn, broken or missing shingles
  2. Where nails have worked loose
  3. Corroded or poorly sealed roof flashing around vents, skylights, or chimneys
  4. Along the intersections of roof planes

Along with being a major inconvenience, a roof leak can cause serious problems for business and homeowners. They can ruin insulation, become a home for black mold to spread, damage interior ceilings and walls, rot the wooden framing, and above all – ruin your belongings.

Here are a few things to check up on that will cause your roof to leak:

  1. The age of your roof
  2. Brick chimneys
  3. Flashing
  4. Missing shingles
  5. Vent Boot/Pipe flashing
  6. Holes
  7. Complex roof architecture
  8. Clogged gutters
  9. Skylights
  10. Shiners/missing nail

A roof leak during a storm can become a major emergency, especially in a rainy Michigan spring. However, after the storm is a whole other ballgame and that is where we, SERVPRO of Farmington & Farmington Hills, come in. If water has affected the structure or contents of your home due to a leaky roof, we can work with you and your insurance company to clean up the mess as well assess and potentially restore your home as quickly as possible.

Call us at (248) 427-1500!

How to Get Rid of a Bad Smell in Your Car

3/15/2019 (Permalink)

A bad odor in your car can become extremely bothersome because more than likely you drive your car every single day. There are endless causes for a bad smell in your car, however, when getting rid of the odor there are less possibilities.

Common suggestions for getting rid of an odor in your car are to vacuum the upholstery, sprinkling baking soda on the are where the smell seems to be coming from, leaving a chunk of charcoal in there for a few days, or using a natural deodorizer. If none of those take care of the odor, that is when you need to call in a professional cleaning company like us and let our SERVPRO of Farmington and Farmington Hills technicians take care of your vehicle.

We use specific machinery and chemicals to safely and effectively remove odors after identifying the source. We have many methods of deodorizing a space including ozone machines, chemical solvents, and even as far as professional upholstery and carpet cleaning.

If you have an odor in your home, business, or vehicle call us at (248) 427-1500

Water in your Crawl Space?

7/20/2018 (Permalink)

SERVPRO of Farmington and Farmington Hills clean up Water in Crawl Space in Plymouth, Michigan

Water in your crawl space can cause damage to your home 

Excessive moisture in a crawl space can cause your foundation supports to warp and lose their structural integrity. 

Excessive moisture can promote the growth of Mold and Mildew.

Standing water can attract pests and small animals. 

What to do when you have water in your crawl space

Have a professional inspect your crawl space for foundation cracks and broken pipes.

Dry out the crawl space by removing the excess water and moisture. 

Clean up the crawl space by removing debris and wet insulation.

When to Call A Professional

Water mitigation is not a challenging task, but it is hard, physical labor. You might want to consider the following:

A crawl space that is between 4 feet and 5 feet high is considered tall. Even such a tall crawlspace is very difficult to move around in. Many crawl spaces are lower than this.

Tight Access Point of entry makes it difficult to work in the crawl space. There may be only one small door that allows access to the crawl space, and can sometimes be in an inconvenient area, such as a bedroom closet or kitchen pantry floor.

Warning:  Rodents can often get into the crawl space.  Their droppings can contain harmful bacteria.

Have Water Damage?

Call SERVPRO of Farmington & Farmington Hills – (248) 427-1500

Heavy rains result in Metro Detroit Flood Damage

5/31/2018 (Permalink)

Heavy rains cause water damage to many homes in the Metro Detroit area

The SERVPRO of Farmington & Farmington Hills team work hard to clean up basements after a large amount of rain fell in the Oakland and Wayne County area. Unfortunately, we cannot control the rains. The overwhelmed sewers and saturated ground sent contaminated water into basements, crawl spaces, and foundations.  Having a Professional assessment from a reputable flood recovery company is always recommended.

Calling SERVPRO of Farmington & Farmington Hills after a flood damage will increase the chances of a safe cleanup.  The SERVPRO crews are ready to remove the contaminated water and dry out your home.  If the water is left standing in your home, you could increase the risk for Mold.  It can take as little as 48 -72 hours for mold to grow and be visible.

Whether you are filing an insurance claim, or you are paying directly out of pocket, SERVPRO of Farmington & Farmington Hills can walk you through the job process and provide an estimate with industry standard pricing for all the work that needs to be performed to clean up the water.

Call us at (248) 427-1500 we are here to help!

What is Mold?

5/9/2018 (Permalink)

Mold growth in mechanical closet after a pipe break

According to the Center for Disease Control and Prevention https://www.cdc.gov/mold/faqs.htm#indoor “Molds are fungi that can be found both indoors and outdoors. No one knows how many species of fungi exist, but estimates range from tens of thousands to perhaps three hundred thousand or more. Molds grow best in warm, damp, and humid conditions, and spread and reproduce by making spores. Mold spores can survive harsh environmental conditions, such as dry conditions, that do not support normal mold growth”.

Excess moisture in your home can lead to mold growth. A flood, broken pipe, or an exhaust fan that is improperly vented can cause excess moisture in your home. Removing or eliminating the source of the water is the first step in making your home healthy from mold.

The next step is to call in a Professional. SERVPRO of Farmington & Farmington Hills can safely remove mold in your home. 

The Mold Remediation Process

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact - (248) 427-1500
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

If You See Signs of Mold, 
Call Us Today – (248) 427-1500

When Fire Destroys your home

5/4/2018 (Permalink)

After Fire Destroys a home in Grosse Pointe, crews clean up the mess

SERVPRO of Farmington & Farmington Hills responds to a home in Grosse Pointe after a dryer catches on fire in a finished basement.  The fire was so intense, it destroyed the entire home.  Crews tarped the roof and back side of the house to prevent further damage, installed temporary lighting and then began the process of restoration.

Who can you trust to provide dependable services and information? Trust SERVPRO of Farmington & Farmington Hills to help you make it like it never happened!

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Our technicians respond quickly, providing a full line of cleaning and mitigation services to help ensure faster recovery. We utilize technology designed specifically to provide you and your insurance company with quick. dependable information necessary to make more informed decisions faster, saving both time and money. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today (248) 427-1500

Fire in Retail Store in Detroit Michigan

5/4/2018 (Permalink)

Air Scrubbers placed in storage room after a fire in a retail store in Detroit

Whether you operate a single facility or hundreds of commercial properties nationwide, a fire damage requires prompt action to reduce losses and costly down time. Who can you trust to provide dependable services and information? 

Air Scrubbers were placed in the storage room of the retail store. Air Scrubbers removes particles, gasses, and/or chemicals from the air.  

Our technicians respond quickly, providing a full line of cleaning and mitigation services to help ensure faster recovery. We utilize technology designed specifically to provide you and your insurance company with quick. dependable information necessary to make more informed decisions faster, saving both time and money. 

At SERVPRO of Farmington & Farmington Hills we make your fire damage "Like it never even happened." 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (248) 427-1500

Can a Hot Water Heater start a Fire?

5/3/2018 (Permalink)

Hot Water Heater causes damage to Apartment in Westland

Hot Water Tank causes fire in an Apartment in Westland. The SERVPRO Team was there to help. Fortunately, no one was injured.  The unit suffered moderate damage.  SERVPRO of Farmington & Farmington Hills understands the devastation from a fire damage.  SERVPRO was able to bring the apartment back to a preloss condition.

SERVPRO of Farmington & Farmington Hills can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

SERVPRO of Farmington & Farmington Hills proudly serves Farmington Hills, Northville, Farmington, and surrounding areas. Our Professional Technicians are on call 24 hours a day, 7 days a week.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (248) 427-1500

Is Mold Damage a Covered by Your Insurance?

5/3/2018 (Permalink)

Mold found after removing kitchen cabinets

Check your homeowner’s insurance policy to see what your coverage is for Mold Remediation. Some insurers may offer limited coverage for mold claims, sometimes capping the amount they will pay out for clean-up services.

Insurance can cover mold damage if it due to frozen pipes, broken supply line, and other sudden or accidental events.  They do not typically cover mold damage because of a preventative or maintenance issues such as flooding or foundation leaks.  Homeowners insurance will not cover you if there was negligence from a water damage. They expect you to be proactive and fix or clean up the water damage when it occurred. 

Check your homeowner’s insurance policy to see what your coverage is for Mold Remediation. Some insurers may offer limited coverage for mold claims, sometimes capping the amount they will pay out for clean-up services.

Mold Testing by an Mold Inspector may be necessary if the area of mold present is larger than 10 square foot.

Mold removal “average cost is just over $7,500” according to Home Advisor True Cost Guide 2018. Although there are several factors that can vary, including replacement of the materials removed and disposal of materials.

Have a Mold Problem? Call SERVPRO of Farmington & Farmington Hills Today – (248) 427-1500

A Water Damage can be devastating - Who should you call?

5/2/2018 (Permalink)

Water damages bathroom in basement after the Sump Pump fails.

We are always here to help!

SERVPRO of Farmington & Farmington Hills are available 24/7.  We are 24 hour emergency service company.  When you have a water damage, whether it is on a holiday or the middle of the night, we have Professional Technicians that are ready to help you clean up the mess. 

Our IICRC Certified Technicians will walk you through your loss, helping you understand the claims process and how to help you dry out your water damage. Then we can begin services to remove the water and affected contents.  We will then use air movers and dehumidifiers to remove the remaining water.  Finally, we will clean and sanitize restorable items and structures that were damaged by the water.

If you need help, Call SERVPRO of Farmington & Farmington Hills (248) 427-1500

Cleaning up Mold in the Basement

5/2/2018 (Permalink)

Basements have the possibility of water seeping in from outside. Many homeowners use their unfinished basements for storage.  Basements provide some of the most ideal conditions for mold to form.  They are cool, damp, and dark. When ugly stains appear on the lower portion of a foundation wall it could be a sign of larger problems. 

As seen in this before and after, dark black/gray stains are a sign of mold.  Mold typically thrives in damp, humid areas. If you suspect mold in your basement, the first step is to identify and correct the source of the water problem. If you have mold in an area in your basement that is larger than 10 square feet, you should not attempt to clean it up yourself. The best way to remove mold is to call SERVPRO to inspect the area and develop a plan of action to remove the mold safely.

What to Do:

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

If you have any questions about Mold, do not hesitate to Contact Us directly. 

Freezing Pipes causes Water Damage during winter storm

4/28/2018 (Permalink)

Basement floods after pipe break during Winter Storm

When pipes freeze in extreme winter weather and then thaw out as temperatures rise, these pipes tend to crack and burst, causing leaking and flooding. 

A home in Michigan without a working furnace, even for a couple of hours can cause serious risks.  Recently, SERVPRO of Farmington & Farmington Hills were called out to a home that was for sale in the Metro Detroit area to mitigate a water damage.  Upon entering the home, the technicians discovered several feet of standing water in the basement. Moisture from the basement caused extensive damage to the upper floors.  Most of the materials including walls, ceilings, floors, and cabinets removed due to the water damage.

Prevent frozen pipes from damaging your home by keeping your home’s thermostat no lower than 55 degrees Fahrenheit.  If you will be out of the home for a lengthy period, consider shutting off and draining your water system. 

SERVPRO Professionals have the experience, expertise, and the resources to remediate damage caused by winter weather.

If you have damage due to bad weather, Call SERVPRO at (248) 427-1500

Treat your Mom to a Special Mother's Day

4/27/2018 (Permalink)

SERVPRO of Farmington & Farmington Hills wish all Mother's a Happy Mother's Day!

As my kids well know, my favorite Mother’s Day Gift is a clean house. If you are trying to figure out what to get your Mom this year, Let the experts at SERVPRO of Farmington & Farmington Hills perform a Deep Cleaning or Carpet/Upholstery Cleaning for your Mom!

Deep Cleaning - to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for your mom.

Carpet Cleaning - Even the highest-qualitycarpet and upholstery can show soiling over time. The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your mom’s home.

SERVPRO of Farmington & Farmington Hills have the expertise to get the job done.

Call us Today to schedule services (248) 427-1500

Supply line breaks causing water damage to Condo in Bloomfield Hills

4/26/2018 (Permalink)

Our Contents Technician picking up the packing paper after putting back all the items into the living room

SERVPRO of Farmington & Farmington Hills helped Pack Out a Condo after a broken pipe destroyed their main level and finished basement. The homeowners were out of town when the Supply line from the second story lavatory broke. 

SERVPRO of Farmington & Farmington Hills inventoried the items, prepared them for moving, and stored them until the home could be renovated from the water damage. Our Team is organized and efficient in moving out your belongings from the area that is affected by water damage. After the contents were packed out, our Certified IICRC Technicians were able to come in and remove wet walls and flooring and then place Fans, Dehumidifiers other specialized drying equipment.

Our Immediate Response helps complete the Job quickly and close your Claim faster which in turn will save you time and Money.

Our Contents department can provide:

Emergency Inventory

Pre-Loss Inventory

Complete Inventory of Total Loss Items and Restorable Items

The Accuracy of Contents Inventory results in Complete Replacement Lists

Moving Contents

Cleaning of furniture and belongings

Storage of Contents

We pride ourselves in Restoration vs Replacement Cost Analysis on every item! We use a photo inventory system to ensure a detailed itemization.

Our Team is organized and efficient in moving out your belongings from the area that is affected by water damage. If you are looking for a Company to help you with your moving needs, Call SERVPRO of Farmington & Farmington Hills (248) 427-1500.

Janitorial Staff continues to provide Excellent Service - Update

4/25/2018 (Permalink)

Janitorial Services provided by SERVPRO of Farmington & Farmington Hills at office building in Westland Michigan

SERVPRO of Farmington & Farmington Hills awarded another Janitorial Cleaning Contract!

After a neighboring Apartment building caught on fire, SERVPRO was called in to clean the 40,000 square foot building.  The entire Medical building had a soot covering the walls, ceilings, and contents. 

The commercial building owner and property manager were so impressed with SERVPRO's emergency response time, professionalism, and quality of work, they decided to use SERVPRO for their daily cleaning needs.  The Medical professional building services clients Monday thru Saturday, SERVPRO was able to accommodate by cleaning after hours.

Here are a few testimonials from the Property Manager at Holiday Park: 

"Within a week, we noticed a change in appearance"

"We are getting great responses to the cleaning"

"folks definitely notice the change, the elevator floor has not been that clean in years, they are not as anxious today, WHEW!"

Update: SERVPRO of Farmington & Farmington Hills are still providing janitorial services to the 40,000 square foot building in Westland every night. It has been 3 years since the initial clean up from the fire.

SERVPRO can remove Graffiti from your Building

4/25/2018 (Permalink)

Vandalism with spray paint on the exterior of a home in Redford.

SERVPRO of Farmington & Farmington Hills helped a local resident clean up graffiti on the side of her home. Images in spray paint were large and visible from the road.  Our Technicians pre-tested Graffiti remover on the siding to make sure the surface would not be damaged by the product.  Once the product was approved to use, technicians applied the Graffiti remover and then pressure washed the affected wall.

Graffiti Remover is a water-based cleaner that will remove graffiti, ink, marker, spray paint, latex paint, lipstick, wax marks, rubber marks, pencil and grease safely and effectively from many rough/unpainted, textured/non-porous surfaces as well as porous surfaces.  This product is designed to work on concrete, brick, block, stone, fences, galvanized metal, glass, Plexiglas and plastics.

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

SERVPRO of Farmington & Farmington Hills will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry.

If you have Vandalism Damage repair needs Call SERVPRO at (248) 427-1500 

How can you tell if MOLD is growing in your home?

4/24/2018 (Permalink)

Mold on exterior walls of a basement prior to remediation.

MOLD can be spotted in a variety of ways. Most of the time you can see it and/or smell it.  Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood.

Mold is a big deal and its removal is critical. Not only can it cause considerable damage your household items and walls, but it can cause health problems to people who are allergic to it. It is important to take care of the Water Damage immediately to avoid the mold growth. If there is mold growth in your home, you need to fix the water problem prior to cleaning up the mold.  If you do not repair the problem, the mold will most likely come back. Homeowners may have to resort to opening a wall to visually inspect the damage.

A qualified mitigation company can use certain tools, such as a moisture meter and Infrared Camera to detect whether the insulation within a wall is wet. 

Homeowners who suspect they may have mold in their home can call SERVPRO at (248) 427-1500 to schedule a free mold inspection. 

Product Spotlight: Our Favorite Product can help us clean your home – Multi-Purpose Glass Cleaner

4/20/2018 (Permalink)

One of our SERVPRO Cleaning Technicians working hard to Deep Clean a Kitchen

Multi-Purpose Glass Cleaner is a combination of solvents and cleaning agents in aerosolized form that perform well as a cleaner for glass and other hard surfaces. Multi-Purpose Glass Cleaner contains surfactants that provide a spray-on, wipe-off ease for a fast, effortless cleaning job. Five cleaning ingredients provide the polishing power. Dust and smoke resistant additives reduce cleaning frequency. The product also offers a pleasant scent.

Multi-Purpose Glass Cleaner cleans yellow smoke stains from aluminum window frames. Can be used as a dry pre-spotter for upholstery. This product can be used on Plexiglas, glass (standard, tinted or frosted) and vinyl. It is also safe to use on vehicle windshields and eyeglasses. This PH neutral glass cleaner is the perfect choice to clean stained glass windows.

Our Professional Cleaning Technicians have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

Call SERVPRO to schedule a complimentary consultation with one of our Cleaning Professionals (248) 427-1500

Call a Professional to help clean up a Drain Back up

4/20/2018 (Permalink)

Sewage back up in West Bloomfield

A mop and common household cleaning products may not be enough for black water intrusions. SERVPRO of Farmington and Farmington Hills technicians are trained to safely clean and restore your customers home, utilizing the following procedures: 

-Identify the Source/Type of Water

-Measure Temperature and Humidity for Drying Analysis

-Survey the Extent of Damage and Inspect the Premises

-Perform Emergency Water Extraction

-Move and Block Furniture

-Provide Floor Service

-Inspect Carpet pad/Carpet and Provide Service

-Apply Necessary Treatments (Disinfectants/Deodorization) 

-Utilize Drying Equipment and Monitor Drying 

-Dispose of Debris 

Emergency Mitigation means that under normal circumstances, SERVPRO technicians are on-site within four hours to begin drying and decontaminating your customers home and restorable contents. 

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO technicians remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your customers home and restorable belongings. 

We make it "Like it never even happened." 

What to do when your Hot Water Tank leaks

4/20/2018 (Permalink)

Hot Water Tank leaks in Basement

The lifespan of many Water Heaters are approximately 8 to 12 years, so replacing a unit when it is nearing this age can be a smart idea to prevent unwanted water damage.

Unfortunately, leaking water heaters are a common cleanup for SERVPRO of Farmington & Farmington Hills every year. If a small leak goes unnoticed, occurring while you are out of town or gone for the day, the damage can quickly escalate into a major claim on your insurance policy.

Some clues that your Water Heater is nearing its lifespan:

Water doesn't get as hot as it used to.

There's rust in water coming from your faucets or on your clothes.

Your hot water heater makes cracking and popping sounds when it's heating.

There's a metallic taste in your hot water.

Rust is forming on the outside bottom of your water heater.

A puddle is forming under your hot water heater.

The burner units have become clogged or rusty.

Have a Water or Flood Damage?
Call Us Today – (248) 427-1500

Water damage in Metro Detroit causes mold growth

4/19/2018 (Permalink)

Mold on the walls of a finished basement

Water damage is one of the major causes of mold growth.  Not only can mold growth destroy your walls, flooring and furniture but it can also create poor indoor air quality.  Inhaling mold spores can cause respiratory problems including asthma and bronchitis. 

If you have mold, do not delay cleaning it up.  If you have more that 10 square feet of mold growth, contact SERVPRO to get your mold problem resolved before you risk the health of your family.

Steps for successful Mold removal and remediation will include:

Safety – Protecting all workers and occupants.

Assessment – Making a preliminary assessment, developing a plan of action, and a post remediation assessment.

Contamination control – Preventing cross contamination and the spread of mold from contaminated areas.

Source Removal – Removing the Mold at its source.

Moisture Removal – Eliminate the moisture problem that cause the mold.

 If you see signs of Mold, call SERVPRO

Chandelier crashes to the ground in West Bloomfield

4/18/2018 (Permalink)

Chandelier crashes down from second story foyer in West Bloomfield

The Chandelier fell from the ceiling in a 2-story foyer causing damage to the tile floor below.  The homeowner was fortunate no injuries occurred from the falling light fixture as it is a high traffic area. The chandelier shattered into small pieces.  After investigation, an electrician found that the chandelier was improperly installed.

SERVPRO understands when dealing with shattered glass there are safety considerations to be made, from sharp edges to tiny shards that can get lost in carpet fibers and can be left behind if not cleaned up properly.  SERVPRO has the know how and proper equipment to ensure your property is safely cleaned up.

Should I call my insurance to file a claim?

Call your insurance company to let them know what happened.  Take photos of the damage.  If the damage is minimal, wait to file a claim until SERVPRO arrive to inspect the damage.  In some cases, the damage could be less than the deductible.  Talk with your insurance agent about your individual plan if you have questions concerning your policy.


We work with your insurance.
For a stress free claims process, SERVPRO can help manage the insurance paperwork and process. 

To request help with your cleanup contact SERVPRO (248) 427-1500

Mold Clean up in Milford Michigan

4/15/2018 (Permalink)

Mold growth from a broken pipe in the kitchen

When a water loss occurs and not taken care of immediately mold can grow. The longer the water and moisture is present, the longer the mold has time to grow and become an issue.

A homeowner in Milford suffered damage from a water loss after a pipe broke under the kitchen sink. It was left too long, and mold began to grow beneath the wood flooring. Our technician met with homeowners to perform an assessment of the damage to the property. An industrial hygienist was hired to perform an indoor air quality test. The hygienist gave technicians a scope of work to be performed, including containment, air filtration, Hepa vacuuming and removal of the hardwood to get to the underlayment where the mold was present, mold removal and applying antimicrobial that will help prevent future mold growth. After remediation, the industrial hygienist performed a post test and the homeowners were able to move back into a safe and clean home.

Mold Removal vs Mold Remediation

4/13/2018 (Permalink)

Mold found in Apartment

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Farmington & Farmington Hills has the training and expertise to remediate the mold in your home or business.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

Signs of Mold? Call Today – (248) 427-1500

Inspection and Mold Damage Assessment

Mold Containment

Air Filtration

Removing Mold and Mold-Infested Materials

Cleaning Contents and Belongings in basement in Farmington Hills

Benefits of using a Infrared camera to detect water damage

4/10/2018 (Permalink)

Using an Infared Camera to detect water damage in Novi kitchen ceiling

Finding Water Damage can sometimes be difficult. Water often travels the path of least resistance, which means water coming in from a roof leak might enter your ceiling and travel to the lowest point often pooling or leaking down into a light fixture in the middle of the room.

Using an Infrared Camera to identify the source of the water damage can help SERVPRO restore your home.  Thermal Imaging can detect damp spots in floors, ceilings, and walls.  Using the Infrared camera has helped us determine hidden water damage in a ceiling. The rainbow-colored images can help our Technician spot moisture in the ceiling of this Novi home. Our technicians use the IR camera to detect the moisture before physical damage or mold is evident. Using moisture meters along with the IR camera can confirm the presence of water.

If you have experienced a water damage due to a pipe leak, call SERVPRO.

Asbestos Risks in Berkley

4/9/2018 (Permalink)

Asbestos tile in Berkley Michigan

Many people do not know that they may have materials in their home that contain asbestos. Asbestos is a mineral fiber. There are several types of asbestos fibers. In the past, asbestos was added to a variety of products to strengthen them and to provide heat insulation and fire resistance. Materials that are in good condition that contain Asbestos do not put you at risk, according to United States Consumer Product Safety Commission Asbestos in the Home 

If you think asbestos may be in your home, don't panic. Usually the best thing is to leave the material alone. Unless the fibers are released, no danger is present.

SERVPRO of Farmington & Farmington Hills was called out to home in Berkley to perform a cleaning after waterproofing a basement. Upon inspection, we determined that the Vinyl floor tile in the basement contained Asbestos.  IAQ Management was called out to perform testing.  Asbestos was removed and we were able to complete the cleaning of the basement.

Carpet Cleaning

4/9/2018 (Permalink)

Kevin, our expert Carpet Cleaning technician teaching his helper to clean.

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting.

A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

SERVPRO of Farmington & Farmington Hills technicians are cleaning carpet in a banquet room in Royal Oak.  Kevin is teaching our new technician Dominique to properly clean the carpet.  He is excited to see him do a good job!

Forensic and Crime Scene Remediation

4/5/2018 (Permalink)

Biohazard clean up in Willis

Homicide, suicide, and unassisted deaths can cause forensic damage to a home.  When a body sits for a excessive amount of time, advanced stages of decomposition sets in.  

The biggest reason to have a professional company such as SERVPRO to perform this service is safety.  Blood is a pathogenic which means that any fresh blood has the possibility to make you sick.  SERVPRO technicians wear Tyvek suits, gloves, and full face shields.  

SERVPRO technicians understand what types of materials are salvageable and which materials need to be disposed of.  They will assess the damage and mitigate.  Soiled materials will be bagged up and properly discarded.

Deodorization may also be necessary.  SERVPRO of Farmington & Farmington Hills has several different pieces of equipment that are designed to handle many types of odors.  

From the Ordinary to the Unhealthy

3/21/2017 (Permalink)

Mold Remediation

Many people call on SERVPRO everyday with a mold growth issue that they have no idea what to do with. Luckily, we are here to help and give you some insight on the types of mold you may be dealing with in your home or business. 

Ordinary. Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results such as: Yeast for baking, mushrooms for cooking, and penicillin for curing disease. Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and exposure to mold may present health concerns for some people. 

Unhealthy. Intrusion of water into your home or place of business can result in mold growth. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Excessive mold growth can lead to indoor environmental conditions that pose a health threat. 

Mold and Health Risks

3/21/2017 (Permalink)

Mold Remediation

We at SERVPRO deal with customers that have mold issues every day and the health concerns that come along with it. We are here to help! 

Health concerns may arise when excessive mold grows indoors. Concerns are more likely to arise for "at risk" people, which might include immune suppressed or compromised individuals, young children and individuals with chronic inflammatory lung diseases such as asthma and severe allergies. However, anyone may experience health problems associated with exposure to mold in damp buildings. Possible health effects include: runny nose, sneezing, coughing, aggravation of asthma, sore throat or inflammation of the sinuses. People most at risk include:

-Infants and children

-Pregnant women

-The elderly

-People with compromised respiratory systems or asthma and allergies

-People with weakened immune system

If you think you have a mold problem, call (248) 427-1500. A SERVPRPO technician trained in mold remediation will examine the structure for any visible signs of mold. In the event mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed.The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed.  

Confused About Mold - Leave It to the Professionals

3/21/2017 (Permalink)

Mold Remediation

If our SERVPRO technicians find more than 10 sq foot of mold in your home or business we will call in an Indoor Air Quality/Environmental Professional to assess the mold and give us a scope of work for your space.

Indoor Air Quality/Environmental Professionals evaluate the quality of the air inside a structure. Some specialize and are skilled in testing buildings for the presence of molds. Using various testing devices, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment. If you have concerns about mold, SERVPRO of Farmington and Farmington Hills can assist you in locating a qualified Indoor Air Quality/Environmental Professional. 

Our technicians care about proper restoration of your structure. In most water damage situations excessive mold growth is not a problem and we can safely restore your building to pre loss condition. 

We make your damage "Like it never even happened." 

It's That Time of Year Again, Spring Cleaning!

2/27/2017 (Permalink)

Technicians performing a carpet clean

Here in Michigan the winter season seems to be wrapping up, which means most homeowners will be grabbing their chemicals and rubber gloves! Keep in my mind that SERVPRO of Farmington & Farmington Hills provides services such as: 

-Air Duct and HVAC Cleaning

-Carpet and Hard Floor Cleaning and Care

-Stain Removal, Stain Resistance Applications

-Odor Identification and Deodorization

-Upholstery and Drapes: Wet or Dry Cleaning Methods

We go above and beyond when deep cleaning your home or business! Not only are we able to remove more than everyday wear and tear on your surfaces, but when we clean we look for things such as mold damage in your home, either by seeing it or detecting a smell. We could help you tackle a small problem that could have cost you a lot of money and frustration in the future. 

Call SERVPRO of Farmington & Farmington Hills for all of your spring cleaning needs this year! We make it "Like It Never Even Happened." 


Got Mold?

12/27/2016 (Permalink)

Mold in Residential Property

Now that Michigan is in full fledged winter, undetected water damages can easily cause a mold issue in your home or business. This water damage in Oak Park, MI was the result of water damage that was unresolved.

SERVPRO Franchise Preofessionals handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly.

If there is an ongoing moisture problem in the building, it is important to be on the alert for: 

-The presence of visible mold

-Strong musty odors which may indicate mold is present 

-Any evidence of past moisture problems that might have caused undetected mold growth

-Excessive humidity

If you think you might have a problem call the SERVPRO Professionals at SERVPRO of Rochester to come to your rescue. 

How Prepared Are You?

11/2/2016 (Permalink)

Faster to Any Size Disaster

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

We offer a no-cost service known as an Emergency Ready Plan for businesses to minimize business interruption by having an immediate plan of action. As many as 50% of businesses may never recover following a disaster, according to the latest research pertaining to the industry. Of the businesses that do survive, a majority of them had a preparedness plan in place. 

No one ever plans on a disaster, but you can plan for it. The SERVPRO Emergency Ready Profile  is a start up approach which provides the critical information needed to begin Mitigation and recovery services. We are leaders in water and fire damage response and can help you quickly get your property back in working order. 

The best part is that your Emergency Ready Plan is available as a hard copy, on your computer and even on your phone in the form of an app. 

Schedule an appointment with us to do your no-cost ERP today! 

Employee Appreciation- Kevin Kiselburgh

11/2/2016 (Permalink)

SERVPRO of Farmington and Farmington Hills Lead Technician - Kevin Kiselburgh

Meet one of our Lead Technician's Kevin Kiselburgh.  He has been with SERVPRO of Farmington & Farmington Hills for four years. Kevin is such a hard worker and valuable asset to our team. He is IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Water Damage Restoration, Fire & Smoke Restoration and Applied Structural Drying. 

Kevin uses his professional knowledge, years of experience and kind spirit  to make customers at ease following damage to their property. Though we deal with serious situations, Kevin never fails to pump up the team with a witty comment or joke before heading to a job. Customers are always very complimentary regarding Kevin and his work, along with the rest of the team. 

Thank you Kevin for being such a wonderful Technician! 


Awarded "Best House Cleaning" 2016

11/2/2016 (Permalink)

Award Presented by Click On Detroit- Local 4 News


This year Local 4 News allowed people to nominate businesses and vote online for different types of household services and come up with a Top 5 list for the area. SERVPRO of Farmington and Farmington Hills was voted in for the top 5 this year and we couldn't be happier! 

We have worked very hard over the last few years to improve and perfect our cleaning department. We are fortunate to have a wonderful Cleaning Crew who always puts 100% effort into our jobs, weather it be cleaning contents, a residential home, or a commercial building. 

Thank you to those who voted and/or nominated us on Click On Detroit, we appreciate your support and the recognition this gives our Cleaning department and SERVPRO as a whole! 


"No Kiddie Without a Christmas"

11/2/2016 (Permalink)

Laurie Rea- Operations Manager On-Site Volunteering

As the Christmas season approaches our family here at SERVPRO Farmington and Farmington Hills volunteered on behalf of the Honorable Order of the Blue Goose - Detroit Puddle to help the Goodfellows Fund of Detroit fulfill their statement of "No Kiddie Without a Christmas." 

We, along with other volunteers, packaged Christmas boxes specific to girls and boys of all different age groups. We added toys, coloring materials, stickers, clothing, etc to the boxes to ensure the kids they go to enjoy a wonderful Christmas present. 

The Goodfellows Fund of Detroit helps so many families and children throughout the year and specifically during the Holiday season. Volunteering for them and alongside their staff was such an honor for our staff here! 

During this Holiday Season reach out and see who you may be able to help in some way! 


Tips For Preventing Water Damage This Winter

11/2/2016 (Permalink)


A pipe bursting in the walls of your home can be devastating not only for the structure of your home but also for your belongings indoors. Luckily, the technicians at SERVPRO of Farmington and Farmington Hills have a few helpful tips to prevent you from having a water damage. 

When away from the house for an extended period during the winter, be mindful of how much you lower the heat. A lower temperature may save on the heating bill, but there could be a disaster if a cold spell strikes and pipes that normally would be safe, freeze and burst. 

Letting a faucet drip during extreme cold weather can prevent a pipe from bursting. It’s not that a small flow of water prevents freezing, but it definitely helps. Opening a faucet will provide relief from the excessive pressure that builds between the faucet and the ice blockage when freezing occurs.

So remember: When leaving for a trip keep your heat steady in the home, and upon returning run your faucets!

Thank You Letter's from Customers Assure Us of a Job Well Done!

11/1/2016 (Permalink)

Letter from a Satisfied Customer

Dear Laurie, 

We write to thank you and your SERVPRO colleagues for the super job that you all did with the water damage remediation and careful handling of our belongings in connection with the recent water damage to our house. We know specifically the names of James and Jeanne, but please pass our thanks to all concerned.  


Jim and Cathy Allen

Receiving Thank You's in the mail from satisfied customers reiterates the confidence that we have in our team and SERVPRO as a whole. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Farmington and Farmington Hills.

Letter of Recommendation

2/25/2016 (Permalink)

SERVPRO restoraton & cleaning vehicle

Here is a letter of Recommendation from a previous SERVPRO customer...

At first I thought, “how am I going to take advantage of the great team at SERVPRO when I don’t have a disaster?” 

Then it came to me.  I am actively looking at housing opportunities and while some have great potential they are in need of serious clean, so why not utilize the SERVPRO team for that.  

I reached out to Angela, who promptly set me up with a member of the team to meet at the house.  They listened to what I had in mind for the house, and they discussed options, and in a very short while gave me a quote for the work.

Whether you’re recovering from a disaster or need help with a major cleaning project, I recommend you reach out to the professional team at SERVPRO of Farmington & Farmington Hills.

Stuart F.

CMIT Solutions of Greater Oakland County

What to do with Mold in your home before help arrives

2/17/2016 (Permalink)

Homeowner in Farmington Hills called SERVPRO when he found mold on his basement wall

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Farmington & Farmington Hills has the training, protective gear, and specialized equipment necessary to handle your mold problem.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

If you have any questions about Mold, do not hesitate to Contact us directly. 

Commercial Janitorial Cleaning

12/9/2015 (Permalink)

Commercial Cleaning

SERVPRO of Farmington & Farmington Hills awarded another Janitorial Cleaning Contract!

After a neighboring Apartment building caught on fire, SERVPRO was called in to clean the 40,000 square foot building.  The entire Medical building had a soot covering the walls, ceilings, and contents. 

The commercial building owner and property manager were so impressed with SERVPRO's emergency response time, professionalism, and quality of work, they decided to use SERVPRO for their daily cleaning needs.  The Medical professional building services clients Monday thru Saturday, SERVPRO was able to accomodate by cleaning after hours.

Here are a few testimonials from the 

"Within a week, we noticed a change in appearance"

"We are getting great responses to the cleaning"

"folks definitely notice the change, the elevator floor has not been that clean in years, they are not as anxious today, WHEW!"

Toilet overflow causes havoc for Rochester Hills family

12/9/2015 (Permalink)

SERVPRO of Farmington & Farmington HIlls Production Manager, James Howard

Meet our Production Manager, James Howard.  He has been with SERVPRO of Farmington & Farmington Hills for four years.  We are fortunate to have such a fantastic employee.  James uses his professional knowledge, years of experience and kind heart to make customers at ease following damage to their property.  Whether it is fire damage, water damage, mold removal, or elimination of odors, James can service all of the customer's needs with confidence.

SERVPRO of Rochester received a emergency call in September of 2015.  The toilet overflow in the half bathroom caused two levels in her home to have water damage.  The water ran down a hallway and bedroom on the main level and into the basement affecting her furnace room, hallway, closet and bathroom.

James Howard, our production manager received a letter in the mail from the satisfied customer, wishing him a nice holiday.  This is what she wrote:  

Thank you so much for comforting me when I was so upset about our "toilet overflow".  I was hysterical!! I've really settled down, and everything looks like "it never even happened".  The workers did a good job of putting everything back together again, but it was a very stressful fall.  



Coat Drive

12/9/2015 (Permalink)

Capuchin Soup Kitchen Charity Event Flyer - Coats for Kids Drive

SERVPRO of Rochester, SERVPRO of Farmington & Farmington Hills and Classic Cleaners (a local dry cleaning restoration company) have joined forces to support a great community event for the Blue Goose International, Detroit Puddle.  The Blue Goose is a fraternal organization of individuals who work in the insurance related industry.  The group consists of home office executives, field claim representatives, auditors, underwriters, general adjusters, insurance agents, brokers, investigators, contractors, appraisers and many other individuals.  The Blue Goose hosts many fundraising events to generate money for charity.  SERVPRO of Rochester and SERVPRO of Farmington & Farmington Hills are excited to support this event for the second year to help the less fortunate children in the Metro Detroit area.

The Capuchin Soup Kitchen in Detroit Michigan is holding a coat drive.  We are asking for New Coats, Hats or Gloves.  This our second year supporting this cause.  In addition to being a drop off site, we are also volunteering our time on December 20, 2015 at the Capuchin Soup Kitchen located on 6333 Medbury in Detroit Michigan.  If you are interested in helping out for this great cause, please drop off coats, hats, and gloves at SERVPRO of Farmington & Farmington Hills.  Our address is 31168 W. 8 Mile, Farmington Hills, MI  48336

Social Media for Business Workshop

12/1/2015 (Permalink)

Our contents and cleaning warehouse was transformed into a classroom for this education event.

SERVPRO of Farmington & Farmington Hills hosted a Social Media for Business workshop.  This event was the largest to date for the Women's Business Committee of Farmington Area Chamber of Commerce.  

A note from the Farmington Area Women's Business Committee:  Thank you for allowing our Women's Business Committee to have the "Social Media for Business" event at SERVPRO.  Angela has been a pleasure to work with and she speaks highly of you and the organization.  Please let me know if there is anything we can do for you.

Hosting this particular event was a great way to bring people in from the community into our business so they could learn more about what we do and how we operate. We offered a short tour of the warehouse after the speakers were finished presenting and allowed for any questions regarding our business. 

It is important to be involved in your community and to open your business to hosting events, social gatherings, etc, to allow residents and other business professionals to connect with each other and with you. 


1/21/2015 (Permalink)

Deep Clean Services

Call SERVPRO of Farmington & Farmington Hills at (248) 427-1500 and mention promotional code JAN15CLEAN to receive 20% off any commercial or residential cleaning or disinfectant service scheduled on or before January 31, 2015.  Cleaning Services must be performed by May 1, 2015.

SERVPRO Skyline Banner

1/21/2015 (Permalink)

A marketing banner was added this year to the SERVPRO Marketing Trailer.

This marketing banner is used by our Local SERVPRO franchises to assist in Trade Show events.  Our new banner created by Skyline, a national vendor of SERVPRO.

As a trusted leader in the restoration industry, SERVPRO of Farmington & Farmington Hills provides 24-hour residential and commercial services. As a locally owned and operated business, we’re dedicated to being faster to any size disaster, with the training, equipment, and expertise to handle your restoration and cleaning needs.

Have Questions? Call Us Today – (248) 427-1500

7 Tips to prevent Bursting Pipes

1/10/2015 (Permalink)

Outdoor Tips:

1.  Wrap outside faucets

2.  Caulk around pipes where they enter the house.

3.  Disconnect garden hoses.

4.  Drain in-ground sprinkler systems.

Indoor Tips:

5.  Let a stream of water run if the temperature dips below freezing.

6.  Open cupboard doors in the kitchen and bathrooms.

7.  Shut off and drain your water system if you are leaving home for several days.


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