Recent Water Damage Posts

Secondary Effects From a Water Damage

7/22/2020 (Permalink)

Crinkled artwork in a picture frame from water damage Secondary damage to artwork from moisture in the air

Failure to react quickly to a water damage in your home or business can lead to secondary damage. Secondary damage is damage that is caused by the moisture in the air.  Primary damage is the result of direct contact with the initial water loss. Some examples of Primary damage would be walls and floors.

Homeowner comes home to 2” of standing water in his finished basement.  His sump pump failed to work.  Unknown to the homeowner, the water covered the basement floor for several days. As a result, many items were damaged from the moisture in the air. The photo shows the moisture damage to the prints that were hanging on the wall due to high humidity.

Working with a restoration service that understands water damage clean up is the best way to prevent secondary damage. 

If your home is flooded or damaged because of a failure to the Sump Pump, Call SERVPRO (248) 427-1500

Faster to Any Size Disaster

7/14/2020 (Permalink)

Contents in basement sitting in a puddle of water Water damage in a basement after heavy rains in Salem, MI

Residential Restoration and Cleaning Services

SERVPRO of Farmington & Farmington Hills is a trusted leader in the restoration industry. We have the training, equipment, and expertise to handle all of your restoration and cleaning needs. As a locally owned and operated business, we can provide 24-hour emergency service and are dedicated to responding immediately to commercial or residential needs.

Have Questions? Call Us Today – (248) 427-1500

Residential Services

Whether you need emergency flood restoration or just need your upholstery cleaned, SERVPRO has over 1,650 Franchises ready to respond faster to any size disaster. SERVPRO of Farmington & Farmington Hills has advanced equipment and highly trained technicians to make it “Like it never even happened.” We can help you with the following residential services:

How Do Thermal Cameras Help Us With Your Water Damage?

7/6/2020 (Permalink)

Thermal image camera captures a photo of a wet kitchen ceiling after a pipe break in the bathroom in Livonia. Thermal image camera captures a photo of a wet kitchen ceiling after a pipe break in the bathroom in Livonia.

Our SERVPRO of Farmington and Farmington Hills technicians are specially trained in Water Restoration and given a certification by the IICRC (Institute of Inspection Cleaning and Restoration Cleaning) to ensure the best quality of work for our customers. To go one step further, our technicians have been trained to use Thermal Cameras to detect moisture and temperature discrepancies in your home or business. IR (Infrared) Thermal Camera technology is a powerful tool for discovering the source of a leak, they are able to determine if there is lingering moisture behind a wall before or after a dry-out and even to able to combat potential mold growth.

So How Do IR Cameras Work?

When water evaporates, it cools the surface temperature. Infrared cameras identify temperature differences to locate potential water damage. Infrared technology visually displays qualitative thermal differences often caused by water damage. In short, IR cameras do not directly detect moisture, they detect temperature, and water is extremely sensitive to these fluctuations.

If you have or had a water damage and are concerned about moisture, call our SERVPRO technicians at (248) 427-1500!

It May Not Look Like Much, but the Clean-Up Can Be Way Over Your Head

7/1/2020 (Permalink)

Water Damage in the storage room of a Commercial Building Water Damage in the storage room of a Commercial Building

A mop and common household cleaning products may not be enough for black water intrusions. SERVPRO of Farmington & Farmington Hills technicians are trained to safely clean and restore your customers home, utilizing the following procedures: 

-Identify the Source/Type of Water

-Measure Temperature and Humidity for Drying Analysis

-Survey the Extent of Damage and Inspect the Premises

-Perform Emergency Water Extraction

-Move and Block Furniture

-Provide Floor Service

-Inspect Carpet pad/Carpet and Provide Service

-Apply Necessary Treatments (Disinfectants/Deodorization) 

-Utilize Drying Equipment and Monitor Drying 

-Dispose of Debris 

Emergency Mitigation means that under normal circumstances, SERVPRO technicians are on-site within four hours to begin drying and decontaminating your customers home and restorable contents. 

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO technicians remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your customers home and restorable belongings. 

We make it "Like it never even happened." 

What Happens to All My Stuff After a Water Damage?

6/24/2020 (Permalink)

Boxes palleted in SERVPRO of Farmington and Farmington Hills Warehouse SERVPRO of Farmington and Farmington Hills contents warehouse

A water damage to your home or business is nothing short of a catastrophe and a headache, but that's why SERVPRO is here to help. You may be wondering what happens to all your damaged items and what to do with the things that are dry...well that is what we like to call a Pack-out. 

Our technicians are highly trained and certified to take care of your most sentimental items to the junk drawer that you dread cleaning out. Here is a short run-down of the pack-out process...

In the first steps of the pack-out, in conjunction with your insurance, we will assess your affected and non-affected contents to help give us a better idea of what we will be disposing of and what we will be packing up to either clean or store. Once we have a scope of work, we can provide an estimate to you and your insurance company and begin to go through your contents. We use specialized software to take a photo inventory of each individual item we pack in which a list is submitted to you and your insurance company. Upon leaving your home or business, your contents will be stored in a climate-controlled facility. We update you every step of the way to ensure a quick and easy process. 

Saving Memories

6/23/2020 (Permalink)

Photos laid out on table to start drying process A portion of the photos we were able to save for a customer

In the event of a water damage, are your irreplaceable memories and sentimental items safe? 

When calling SERVPRO of Farmington and Farmington Hills in the event of a water damage, many of our customers don't think about the boxes of photos they have somewhere in the basement, or their wedding album, sitting on the shelf... It is our job to help you when those things become compromised. 

We go above and beyond to try and save absolutely everything with sentimental value, especially photos. When packing out your wet items, we place photo albums, loose pictures, and photos in picture frames into boxes that are to be immediately processed upon arrival to our warehouse. Our contents department then begins carefully separating every photo and laying them out to dry in a drying chamber. We understand how important sentimental family photos are, so we treat them as if they were ours.

TIP: Keep loose photos and photo albums in sealed plastic containers to prevent any damage in the event of a water loss. 

Water in your Crawl Space?

7/20/2018 (Permalink)

SERVPRO of Farmington and Farmington Hills clean up Water in Crawl Space in Plymouth, Michigan

Water in your crawl space can cause damage to your home 

Excessive moisture in a crawl space can cause your foundation supports to warp and lose their structural integrity. 

Excessive moisture can promote the growth of Mold and Mildew.

Standing water can attract pests and small animals. 

What to do when you have water in your crawl space

Have a professional inspect your crawl space for foundation cracks and broken pipes.

Dry out the crawl space by removing the excess water and moisture. 

Clean up the crawl space by removing debris and wet insulation.

When to Call A Professional

Water mitigation is not a challenging task, but it is hard, physical labor. You might want to consider the following:

A crawl space that is between 4 feet and 5 feet high is considered tall. Even such a tall crawlspace is very difficult to move around in. Many crawl spaces are lower than this.

Tight Access Point of entry makes it difficult to work in the crawl space. There may be only one small door that allows access to the crawl space, and can sometimes be in an inconvenient area, such as a bedroom closet or kitchen pantry floor.

Warning:  Rodents can often get into the crawl space.  Their droppings can contain harmful bacteria.

Have Water Damage?


Call SERVPRO of Farmington & Farmington Hills – (248) 427-1500

Heavy rains result in Metro Detroit Flood Damage

5/31/2018 (Permalink)

Heavy rains cause water damage to many homes in the Metro Detroit area

The SERVPRO of Farmington & Farmington Hills team work hard to clean up basements after a large amount of rain fell in the Oakland and Wayne County area. Unfortunately, we cannot control the rains. The overwhelmed sewers and saturated ground sent contaminated water into basements, crawl spaces, and foundations.  Having a Professional assessment from a reputable flood recovery company is always recommended.

Calling SERVPRO of Farmington & Farmington Hills after a flood damage will increase the chances of a safe cleanup.  The SERVPRO crews are ready to remove the contaminated water and dry out your home.  If the water is left standing in your home, you could increase the risk for Mold.  It can take as little as 48 -72 hours for mold to grow and be visible.

Whether you are filing an insurance claim, or you are paying directly out of pocket, SERVPRO of Farmington & Farmington Hills can walk you through the job process and provide an estimate with industry standard pricing for all the work that needs to be performed to clean up the water.

Call us at (248) 427-1500 we are here to help!

A Water Damage can be devastating - Who should you call?

5/2/2018 (Permalink)

Water damages bathroom in basement after the Sump Pump fails.

We are always here to help!

SERVPRO of Farmington & Farmington Hills are available 24/7.  We are 24 hour emergency service company.  When you have a water damage, whether it is on a holiday or the middle of the night, we have Professional Technicians that are ready to help you clean up the mess. 

Our IICRC Certified Technicians will walk you through your loss, helping you understand the claims process and how to help you dry out your water damage. Then we can begin services to remove the water and affected contents.  We will then use air movers and dehumidifiers to remove the remaining water.  Finally, we will clean and sanitize restorable items and structures that were damaged by the water.

If you need help, Call SERVPRO of Farmington & Farmington Hills (248) 427-1500

Supply line breaks causing water damage to Condo in Bloomfield Hills

4/26/2018 (Permalink)

Our Contents Technician picking up the packing paper after putting back all the items into the living room

SERVPRO of Farmington & Farmington Hills helped Pack Out a Condo after a broken pipe destroyed their main level and finished basement. The homeowners were out of town when the Supply line from the second story lavatory broke. 

SERVPRO of Farmington & Farmington Hills inventoried the items, prepared them for moving, and stored them until the home could be renovated from the water damage. Our Team is organized and efficient in moving out your belongings from the area that is affected by water damage. After the contents were packed out, our Certified IICRC Technicians were able to come in and remove wet walls and flooring and then place Fans, Dehumidifiers other specialized drying equipment.

Our Immediate Response helps complete the Job quickly and close your Claim faster which in turn will save you time and Money.

Our Contents department can provide:

Emergency Inventory

Pre-Loss Inventory

Complete Inventory of Total Loss Items and Restorable Items

The Accuracy of Contents Inventory results in Complete Replacement Lists

Moving Contents

Cleaning of furniture and belongings

Storage of Contents

We pride ourselves in Restoration vs Replacement Cost Analysis on every item! We use a photo inventory system to ensure a detailed itemization.

Our Team is organized and efficient in moving out your belongings from the area that is affected by water damage. If you are looking for a Company to help you with your moving needs, Call SERVPRO of Farmington & Farmington Hills (248) 427-1500.

Call a Professional to help clean up a Drain Back up

4/20/2018 (Permalink)

Sewage back up in West Bloomfield

A mop and common household cleaning products may not be enough for black water intrusions. SERVPRO of Farmington and Farmington Hills technicians are trained to safely clean and restore your customers home, utilizing the following procedures: 

-Identify the Source/Type of Water

-Measure Temperature and Humidity for Drying Analysis

-Survey the Extent of Damage and Inspect the Premises

-Perform Emergency Water Extraction

-Move and Block Furniture

-Provide Floor Service

-Inspect Carpet pad/Carpet and Provide Service

-Apply Necessary Treatments (Disinfectants/Deodorization) 

-Utilize Drying Equipment and Monitor Drying 

-Dispose of Debris 

Emergency Mitigation means that under normal circumstances, SERVPRO technicians are on-site within four hours to begin drying and decontaminating your customers home and restorable contents. 

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO technicians remove moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your customers home and restorable belongings. 

We make it "Like it never even happened." 

What to do when your Hot Water Tank leaks

4/20/2018 (Permalink)

Hot Water Tank leaks in Basement

The lifespan of many Water Heaters are approximately 8 to 12 years, so replacing a unit when it is nearing this age can be a smart idea to prevent unwanted water damage.

Unfortunately, leaking water heaters are a common cleanup for SERVPRO of Farmington & Farmington Hills every year. If a small leak goes unnoticed, occurring while you are out of town or gone for the day, the damage can quickly escalate into a major claim on your insurance policy.

Some clues that your Water Heater is nearing its lifespan:

Water doesn't get as hot as it used to.

There's rust in water coming from your faucets or on your clothes.

Your hot water heater makes cracking and popping sounds when it's heating.

There's a metallic taste in your hot water.

Rust is forming on the outside bottom of your water heater.

A puddle is forming under your hot water heater.

The burner units have become clogged or rusty.

Have a Water or Flood Damage?
Call Us Today – (248) 427-1500

Benefits of using a Infrared camera to detect water damage

4/10/2018 (Permalink)

Using an Infared Camera to detect water damage in Novi kitchen ceiling

Finding Water Damage can sometimes be difficult. Water often travels the path of least resistance, which means water coming in from a roof leak might enter your ceiling and travel to the lowest point often pooling or leaking down into a light fixture in the middle of the room.

Using an Infrared Camera to identify the source of the water damage can help SERVPRO restore your home.  Thermal Imaging can detect damp spots in floors, ceilings, and walls.  Using the Infrared camera has helped us determine hidden water damage in a ceiling. The rainbow-colored images can help our Technician spot moisture in the ceiling of this Novi home. Our technicians use the IR camera to detect the moisture before physical damage or mold is evident. Using moisture meters along with the IR camera can confirm the presence of water.

If you have experienced a water damage due to a pipe leak, call SERVPRO.

Tips For Preventing Water Damage This Winter

11/2/2016 (Permalink)

Fleet

A pipe bursting in the walls of your home can be devastating not only for the structure of your home but also for your belongings indoors. Luckily, the technicians at SERVPRO of Farmington and Farmington Hills have a few helpful tips to prevent you from having a water damage. 

When away from the house for an extended period during the winter, be mindful of how much you lower the heat. A lower temperature may save on the heating bill, but there could be a disaster if a cold spell strikes and pipes that normally would be safe, freeze and burst. 

Letting a faucet drip during extreme cold weather can prevent a pipe from bursting. It’s not that a small flow of water prevents freezing, but it definitely helps. Opening a faucet will provide relief from the excessive pressure that builds between the faucet and the ice blockage when freezing occurs.

So remember: When leaving for a trip keep your heat steady in the home, and upon returning run your faucets!

Thank You Letter's from Customers Assure Us of a Job Well Done!

11/1/2016 (Permalink)

Letter from a Satisfied Customer

Dear Laurie, 

We write to thank you and your SERVPRO colleagues for the super job that you all did with the water damage remediation and careful handling of our belongings in connection with the recent water damage to our house. We know specifically the names of James and Jeanne, but please pass our thanks to all concerned.  

Sincerely,

Jim and Cathy Allen

Receiving Thank You's in the mail from satisfied customers reiterates the confidence that we have in our team and SERVPRO as a whole. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Farmington and Farmington Hills.

Toilet overflow causes havoc for Rochester Hills family

12/9/2015 (Permalink)

SERVPRO of Farmington & Farmington HIlls Production Manager, James Howard

Meet our Production Manager, James Howard.  He has been with SERVPRO of Farmington & Farmington Hills for four years.  We are fortunate to have such a fantastic employee.  James uses his professional knowledge, years of experience and kind heart to make customers at ease following damage to their property.  Whether it is fire damage, water damage, mold removal, or elimination of odors, James can service all of the customer's needs with confidence.

SERVPRO of Rochester received a emergency call in September of 2015.  The toilet overflow in the half bathroom caused two levels in her home to have water damage.  The water ran down a hallway and bedroom on the main level and into the basement affecting her furnace room, hallway, closet and bathroom.

James Howard, our production manager received a letter in the mail from the satisfied customer, wishing him a nice holiday.  This is what she wrote:  

Thank you so much for comforting me when I was so upset about our "toilet overflow".  I was hysterical!! I've really settled down, and everything looks like "it never even happened".  The workers did a good job of putting everything back together again, but it was a very stressful fall.  

Homeowner, 

Nora